Commercial Loan Administration Manager

FLORIDA CREDIT UNIONGainesville, FL
8dOnsite

About The Position

The Commercial Loan Administration Manager oversees the day-to-day operations of the loan administration team, including the direct supervision of two Commercial Loan Closers. This role is responsible for ensuring the accuracy, compliance, and efficiency of loan documentation, closing, and post-closing processes. Additionally, the Manager leads the commercial loan construction management function, ensuring that construction draws, inspections, and disbursements are handled in a timely and accurate manner. This position requires exceptional attention to detail, strong organizational skills, and a deep understanding of commercial loan documentation, regulatory requirements, and credit union/banking policies. The Commercial Loan Administration Manager serves as a key liaison between Relationship Managers, Credit Analysts, Loan Closers, Attorneys, and external vendors to ensure all commercial loan transactions are executed with precision and professionalism.

Requirements

  • Bachelor’s degree in Business, Finance, or related field preferred; equivalent experience considered.
  • Minimum 5+ years of experience in commercial loan administration, loan closing, or commercial banking operations, with at least 2 years in a supervisory or leadership role.
  • Strong knowledge of commercial loan documentation, construction loan management, and regulatory compliance.
  • Proven ability to manage multiple priorities under tight deadlines with accuracy and efficiency.
  • Excellent interpersonal and communication skills, with the ability to work collaboratively across multiple departments and with external partners.
  • Proficiency with loan origination systems (LOS), document management platforms, and Microsoft Office Suite.
  • High attention to detail and a commitment to accuracy, quality, and compliance.
  • A current driver’s license.

Responsibilities

  • Supervise and manage two Commercial Loan Closers, providing training, guidance, and performance feedback to ensure timely and accurate loan closings.
  • Oversee the commercial loan construction management process, including monitoring project budgets, reviewing draw requests, coordinating inspections, and ensuring compliance with loan terms.
  • Review loan documentation for completeness, accuracy, and regulatory compliance prior to closing and funding.
  • Act as the primary contact for internal staff and external partners (borrowers, attorneys, title companies, contractors, inspectors) to resolve documentation and funding issues.
  • Develop and maintain procedures, checklists, and quality control measures to ensure consistent and efficient loan administration practices.
  • Ensure that loan files are properly documented, stored, and compliant with internal and external audit requirements.
  • Identify opportunities to improve efficiency, accuracy, and member experience within the loan administration and construction management process.
  • Support the SVP of Commercial Services and Relationship Managers by facilitating smooth transitions from underwriting to loan closing and servicing.
  • Provide ongoing training and development for team members on systems, policies, and regulatory updates.
  • Manage commercial loan file organization, quality control, and data accuracy within the LOS (Abrigo/Sageworks).
  • Lead HMDA reporting process for commercial loans, ensuring compliance with regulatory requirements.
  • Oversee FHLB reporting and submissions, maintaining compliance and accuracy.
  • Coordinate and prepare documentation for audits and regulatory exams.
  • Develop and maintain procedures for file management, compliance tracking, and reporting workflows.
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