AVP, Lead AI Engineer

ChubbToronto, ON

About The Position

Chubb is seeking an exceptional AVP, Lead AI Engineer with a passion for hands-on technical leadership and large-scale delivery of production Large Language Model (LLM) systems. This role is built for leaders who thrive on architecting, building, and deploying high-impact AI solutions that power enterprise transformation. We’re looking for an AVP, Lead AI Engineer who is still hands-on with code, obsessed with end-to-end performance, and eager to unify multiple products around a single, enterprise-grade LLM core. As an AVP, Lead AI Engineer, you will: Scale program impact: Design headless service layers that exposes a common set of LLM capabilities to change core insurance processes. Code & own: Spend significant time writing and reviewing code while leading 4-8 outstanding engineers. Set engineering standards, architect robust solutions, own codebases, and performant services. Full-stack impact: Your APIs, SDKs, and LLM inferences will drive real-time UX features seen by thousands of Chubb users daily. Modern stack, real constraints: Leverage the latest in prompt engineering, post-training, and inference acceleration while meeting latency, quality, and uptime SLAs. Executive support, global scale: You’ll ship quickly with clear sponsorship, abundant compute, and a mandate to make insurance smarter worldwide.

Responsibilities

  • Write and review production-grade Python plus Docker and Kubernetes for deployments. Build resilient event-stream integrations using Kafka for service communication.
  • Employ advanced LLM deployment frameworks (vLLM, Triton, or DeepSpeed-Inference) to optimize serving latency, throughput, and cost efficiency.
  • Instrument your services end to end and enforce SLOs for latency, error rate, and availability.
  • Ship iteratively every sprint, own engineering planning and delivery, and track impact via clear KPIs and OKRs.
  • Coach team members on design reviews, code quality, and engineering excellence; cultivate a culture rooted in ownership and continuous improvement.
  • Work closely with Engineering stakeholders and team for front-end and DevOps to ensure seamless hand-offs from model output to user interface.
  • Represent LLM system architecture and risk trade-offs to engineering leaders, senior executives, and non-technical stakeholders with clarity and confidence.
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