AVP, Insurance Sales Manager

Genstone Realty•,

5d•$90,000 - $95,000•Onsite

About The Position

Reporting to the VP, Sales and Service Operations, this position is responsible for leading and scaling a high-performing insurance sales team to drive profitable growth within a call center environment. This role oversees all aspects of the inside sales process, including planning, execution and performance optimization. This position recruits, develops and retains top-tier sales talent while fostering a culture of accountability, continuous improvement and result-oriented performance. This role is accountable for executing sales strategies, monitoring performance metrics and ensuring alignment with business objectives. Additionally, this position oversees compliance adherence, optimizes sales processes, identifies and drives ongoing improvements to exceed production targets.

Requirements

Bachelor’s degree in Business, Management or a related field (or equivalent combination of years of experience with High School diploma/ GED)
5+ years’ experience in Property & Casualty (P&C) insurance products and sales strategies
3+ years’ experience managing people and leading call center sales teams in a fast-paced, dynamic environment
Proficient in using CCaaS platforms to enhance customer engagement
Experience using Salesforce, Five9, carrier portals and similar industry-standard tools
Strong skills and experience in MS Word, Excel and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Effective management skills to include talent selection, training, coaching and performance management
Demonstrated ability to foster an environment of positive employee engagement and trust
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values and priorities
Strong project management skills
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

Responsibilities

Leading and scaling a high-performing insurance sales team to drive profitable growth within a call center environment.
Overseeing all aspects of the inside sales process, including planning, execution and performance optimization.
Recruiting, developing and retaining top-tier sales talent.
Fostering a culture of accountability, continuous improvement and result-oriented performance.
Executing sales strategies.
Monitoring performance metrics and ensuring alignment with business objectives.
Overseeing compliance adherence.
Optimizing sales processes.
Identifying and driving ongoing improvements to exceed production targets.