AVP, HR Operations & Technology

Centific•Redmond, CA

About The Position

The Associate Vice President, HR Operations & Technology is a senior global leadership role responsible for the end-to-end design, delivery, and continuous improvement of HR operations and technology across the organization. Reporting to the CHRO, you will own the infrastructure that powers our people function — from HRIS platforms and HR data integrity to compensation administration, immigration, compliance, and benefits — while driving an ambitious agenda to embed AI into how we work. This is a high-impact role for a leader who combines operational rigor with a forward-looking technology vision, and who thrives in a fast-paced, global environment.

Requirements

12+ years of progressive HR experience, with at least 5 years in a senior HR Operations or HR Technology leadership role in a global organization.
Demonstrated success leading HR shared services or HR operations functions at scale.
Deep HRIS expertise — hands-on experience administering and optimizing enterprise platforms (Workday strongly preferred; familiarity with SAP, ServiceNow HR, or equivalent a plus ).
Proven track record implementing technology solutions and/ or scaling AI and automation solutions within an HR function.
Experience managing global compensation and benefits programs, immigration, and leave administration.
Background in a technology , AI, or high-growth environment strongly preferred.
Strategic thinker with strong operational discipline — equally comfortable setting direction and rolling up your sleeves.
Strong data orientation; able to translate HR analytics into business insights and decisions.
Excellent cross-functional collaboration skills; a trusted partner to Finance, Legal, IT, and business leaders.
Demonstrated ability to lead and develop high-performing, geographically distributed teams.
Clear, compelling communicator with executive presence.
Comfort operating in ambiguity and driving structure in a scaling organization.

Responsibilities

Lead and scale a global HR Operations function delivering consistent, high-quality HR services across all regions.
Own HR administration, personnel records, employee lifecycle transactions, and data management with a focus on accuracy, compliance, and efficiency.
Oversee the global LOA administration program, ensuring compliant and compassionate management of all leave types (medical, parental, statutory, etc.).
Design and optimize scalable shared services models and standard operating procedures that reduce friction and improve the employee experience.
Ensure HR operations are audit-ready and compliant with applicable labor laws, data privacy regulations (e.g., GDPR), and internal policies across all operating regions.
Partner with Legal and Finance to manage HR-related regulatory filings and reporting obligations.
Own the global HR technology stack, including HRIS administration, system configuration, vendor management, and roadmap prioritization.
Lead the evaluation, implementation, and adoption of new HR technologies — with a particular emphasis on AI-powered tools and automation to modernize HR service delivery.
Partner with IT and key stakeholders to ensure systems integration, data security, and a seamless digital employee experience.
Drive a culture of continuous improvement, leveraging technology to eliminate manual work and unlock capacity across the HR team.
Build and mature a global HR analytics capability, delivering actionable workforce insights to senior leaders and the Board.
Establish data governance standards and ensure HR data integrity across all platforms.
Develop and own key HR metrics, dashboards, and compliance reporting for global operations.
Partner with the company Leadership develop and evolve Centific’s global compensation and benefits strategy, design, and administration, ensuring competitive, equitable , and compliant programs.
Manage Total Rewards talent to support annual compensation cycles, benchmarking, and job architecture.
Manage relationships with benefits brokers, carriers, and vendors across regions.
Own the company’s global immigration program, managing case workflows, vendor relationships, and employee experience for all visa and work authorization matters.
Ensure compliance with country-specific immigration regulations and proactively manage risk.