AVP, Global Financial Crimes Issues Management (GFCD IM) Issues Coordination

Mitsubishi UFJ Financial Group•Irving, TX

10d•Hybrid

About The Position

This IM Assistant Vice-president role in the Global Financial Crimes Division (“GFCD”) and Americas Compliance function of MUFG Bank, Ltd. (“MUBL”) will be part of the Global and Americas Regional Issue Coordination Unit and will report to the Global/Americas Regional Issue Coordinator. The IM Assistant Vice President will support the IM Coordination Unit to coordinate implementation and execution of both Regional and Global issues management standards and procedures, drive initiatives that promote on-time issue remediation, and support reporting and review where needed. The qualified candidate will gain familiarity with the MUFG financial crimes and core compliance framework, including the roles of Internal Audit and Compliance Testing. They will develop subject matter expertise regarding Issues Management (“IM”) policy, standard, and procedures, and an understanding of regional Anti-Money Laundering (“AML”), Sanctions, and Anti-Bribery & Corruption (“ABC”), and Compliance Risk issue definitions.

Requirements

3+ years of experience in Financial Services, preferably in Issues Management, Compliance, or Risk Management areas.
Experience managing and tracking projects or organizational objectives.
Experience reviewing, implementing, and/or drafting policies and procedures.
Experience developing and delivering training and communications materials.
Experience creating and validating reporting.
Strong interpersonal and written communication skills.
Excellent problem-solving skills.
Team-oriented approach to completing objectives.
Ability to influence key stakeholders across various divisions within MUFG.
Strong ability to drive complex discussions with MUFG management and stakeholders.
BBA/BA/BS Degree required.

Nice To Haves

ACAMS, relevant professional qualification, and/or experience in client-service industry is a plus.

Responsibilities

Advise on issues management requirements, working closely with Issue stakeholders (such as Regional Issue Coordinators, Issue Owners, Risk Managers, Action Owners, Compliance Testing, Internal Audit), and the Global and Regional IM Units to facilitate adherence to IM, standards, and procedures. This includes reviewing, challenging, and providing feedback on remediation documentation e.g., management action plans, detailed remediation plans, compensating controls, change control, and closure documentation, etc.
Develop partnerships with stakeholders to drive implementation of end-to-end issues management processes and procedures across various geographical locations, including facilitating issue stakeholder meetings related to issues management life-cycle requirements.
Manage issues data in the issue management systems of record, including issue record data entry, update, and monitoring according to required timeframes and protocols.
Conduct thematic issue reviews, identifying trends, root causes, and risk patterns across multiple business lines.
Develop and maintain dashboard and tracking tools to enhance visibility into issue trends and key risk indicators.
Engage on an ongoing basis with business teams to track issue progress, obtain required documentation to evidence actions completed, and execute changes in the issue management systems of record.
Monitor shared mailbox daily, new issue escalations, and other evidence for completeness and follow up when needed.
Partner with Regional Issue Coordinators and Global IM Operations and Governance colleagues to drive process improvement opportunities across the Department and across functions.
Administer governance and operational routines with team members and stakeholders including meetings, communications, and reporting.
Support the monitoring and update of internal job aids in response to governing policy or procedural changes.
Prepare and deliver executive-level summaries and presentations on thematic issues finding and key reporting insights.
Lead or provide support on special projects and ad-hoc activities.