AVP, Fraud Strategy Lead

Barclays•Wilmington, DE

1d•Onsite

About The Position

Join Barclays as an AVP, Fraud Strategy Lead. At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions. In this role, you will be responsible for owning and executing fraud prevention strategies across assigned products or customer journeys within a financial services environment. You will focus on designing and evolving fraud risk and control frameworks that effectively balance loss prevention with customer experience. You will partner closely with fraud analytics, product, and technology teams to drive data‑driven decisions, respond to emerging fraud trends, and remediate control gaps.

Requirements

Fraud risk assessment and control design within financial services
Data analysis and decision‑making using SAS and/or SQL
Experience supporting fraud analytics, rules engines, models, or performance monitoring
Knowledge of regulatory requirements and control governance frameworks

Nice To Haves

Written and verbal communication with executive‑level presentation skills
Execution‑focused mindset with strong ownership and accountability
Ability to collaborate effectively across analytics, product, and technology teams
Sound judgment and problem‑solving skills in fast‑paced, risk‑driven environments

Responsibilities

Execution of customer query support, including credit card inquires, account management and case resolution related to suspected fraud.
Collaboration with various internal stakeholders across function projects and law enforcement agencies in cases of potential fraud.
Development and implementation of fraud prevention strategies and procedures, including the use of fraud detection tools and technologies.
Support teams within the business operations function as needed, including risk management, compliance, and customer care.
Identification and implementation of trends and developments to regulatory requirements and internal policies related to fraud prevention and detection activities.
Management and development of KPIs to measure the effectiveness of customer care fraud prevention operations, utilising data and technology to support the identification of areas that require improvement.
Monitoring financial transactions for potential fraudulent and suspicious activities and conduct investigations and report fraud incidents.
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
Collaborate closely with other functions/ business divisions.
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
Identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
Influence or convince stakeholders to achieve outcomes.