AVP, Engineering & QA

Crum & Forster • Glastonbury, CT

4d • $141,500 - $218,500

About The Position

The AVP, Engineering & Quality Assurance is the engineering leader accountable for the people, delivery, and operational excellence of TII's software development and quality assurance teams. The AVP leads the teams, Agile Release Trains, and run-time operations that transform architectural standards into delivered, reliable, and scaled outcomes. This is a hands-on leadership role that balances people leadership, delivery accountability, and technical credibility—translating strategy into execution that supports TII's $2.5B growth target and expansion into new distribution channels.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field—or equivalent experience. Master's degree in a related field preferred.
• 12 years in software engineering, with 3-5+ years leading engineering teams and managers.
• Proven track record owning software delivery and operational reliability in a scaled-agile / Agile Release Train environment.
• Hands-on background in the Microsoft/Azure stack: .NET Core, ASP.NET Core, EF Core; React/Angular/TypeScript; REST/GraphQL; SQL/NoSQL; Azure; CI/CD DevOps.
• Demonstrated success building, scaling, and developing high-performing engineering organizations.
• Experience driving adoption of modern engineering and AI-assisted practices at team scale.
• Proven people-leadership experience, including hiring, performance management, and org design.
• Demonstrated accountability for delivery predictability and service reliability.

Nice To Haves

• SAFe (SPC/RTE) certification; Microsoft Azure certifications preferred.
• Experience operationalizing AI-assisted engineering tools (GitHub Copilot, Azure OpenAI, GitHub Advanced Security) preferred.
• Experience in insurance, travel, or other regulated industries preferred.

Responsibilities

• Lead, hire, and develop engineering managers, software engineers, and QA, building a high-performing, engaged organization.
• Own performance management, coaching, career development, and technical leadership development across the teams.
• Drive organizational design and workforce planning to scale engineering capacity with business growth.
• Establish succession plans and a strong technical leadership bench.
• Own end-to-end software delivery accountability—SDLC, Agile practices, and release management across the Agile Release Trains.
• Ensure delivery predictability, development velocity, and on-time/on-scope outcomes.
• Drive the operational adoption and scaling of the standards, patterns, and accelerators defined by the Principal Architect.
• Partner with Product Ownership and RTEs to align capacity, prioritization, and commitments.
• Operationalize AI-assisted engineering practices (GitHub Copilot, Azure OpenAI, AI-assisted testing) across teams, translating the Architect's guardrails into day-to-day team practice.
• Champion responsible AI adoption—balancing productivity gains with quality, security, IP, and compliance.
• Measure and improve engineering productivity and quality using data (DORA metrics, cycle time, defect rates, AI-adoption metrics).
• Embed DevSecOps, CI/CD, test automation, and secure-by-design practices as team norms.
• Drive code quality, engineering discipline, and continuous improvement.
• Ensure engineering practices align to the architectural standards and Azure Well-Architected principles set by the Architect.
• Own run-time operational accountability—incident response, service reliability, availability, capacity planning, disaster recovery, and business continuity.
• Establish on-call, monitoring, and observability practices that keep services resilient and always-on.
• Lead post-incident reviews and drive systemic reliability improvements.
• Serve as a leadership-team member with executive visibility, reporting on delivery, reliability, talent, and AI-adoption progress.
• Partner with the VP of Digital Transformation on engineering strategy, budget, and investment priorities.
• Collaborate closely with the Principal Architect, Product, QA, and Platform Engineering to align strategy, standards, and execution.
• Own the engineering budget and vendor/tooling decisions within the function.
• Acts as an engineering thought leader, bringing forward industry best practices, emerging technologies, and innovative approaches that improve delivery effectiveness, engineering excellence, and business outcomes.
• Other duties as assigned

Benefits

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
• Tuition reimbursement
• Industry related certifications
• Professional training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager