AVP, Client Relationship Management, Prime Services

HSBC Global Services Limited • New York, NY

3d

About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The AVP, Client Relationship Management will be responsible for identifying sales opportunities, addressing specific client needs and maintaining business relationships with clients.

Requirements

• The role will require the job holder to obtain/maintain FINRA series 7 and 63 licenses.
• Bachelor’s degree in finance, Economics, Business, or related field
• Relevant experience (Prime brokerage, Equity Finance or Custody Services)
• Strong analytical, organizational, and communication skills
• High attention to detail and ability to work under pressure in a fast-paced environment
• Strong commitment to confidentiality, ethics, and client service excellence
• Solid understanding of complex financial products, including global equities, fixed income, derivatives, securities lending and margin financing

Responsibilities

• Deliver fair outcomes for our customers and ensure our own conduct maintains the orderly and transparent operation of financial markets
• Develop strong and productive relationships with the client base, ensuring current and future service requirements are understood and satisfied at all levels
• Contribute to the profitability and growth of the client base by delivering excellent client experience, generating ideas and cross selling the firm’s products
• Proactively address issues and challenges escalated by the client to identify efficient solutions
• Contribute to the continued build and development of the Prime Finance platform and the Client Management Organization
• Build and maintain relationships with internal HSBC teams including Sales, Credit Legal, IT, Operations, Trading, and various Global Markets execution teams
• Closely monitor client activity and balances to ensure that market share is protected and grown
• Identify opportunities to cross sell the firm products and innovative opportunities to grow revenue

Benefits

• tailored professional development opportunities
• competitive pay and benefits package
• robust Wellness Hub
• welcoming and inclusive work environment
• Employee Resource Groups
• industry-leading volunteerism policy
• generous matching gift program
• comprehensive program of immersive Sustainability and Climate Change Initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level