AVP, Chief of Staff to the CTO

Voya Financial • Boston, MA

4d • $191,850 - $239,810

About The Position

The AVP, Chief of Staff (CoS) will be a strategic partner to the Chief Technology Officer (CTO), deeply knowledgeable across the technology organization and embodying Voya's culture. This role reports to the CTO and leads the execution of technology strategy, operating rhythm, and business planning for the tech organization. The CoS acts as a trusted advisor and key liaison, facilitating communication and collaboration between the CTO's office, engineering leadership, and business partners across the enterprise.

Requirements

• Demonstrated track record of shaping organizational strategy and driving strategic initiatives to achieve business objectives.
• Strong critical thinking and problem-solving abilities, with a demonstrated capacity to evaluate complex technical and organizational situations and recommend effective solutions.
• Strong leadership and interpersonal skills; credibility with engineering and technical leaders.
• Advanced proficiency in project management tools and financial/budget analysis.
• Ability to communicate effectively with both highly technical and non-technical audiences.
• High level of professionalism, discretion, and ethical judgment.
• Bachelor's degree in business administration, computer science, engineering, management, or a related field.
• 7+ years in a leadership or managerial role, preferably within technology, financial services, or a related industry.
• Experience analyzing data (technical, financial, or operational) and translating it into recommendations for senior leaders.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent written and verbal communication skills.
• Exceptional organizational and multitasking skills.
• Ability to manage confidential information with discretion and integrity.
• Proficiency in project and communication software (MS Office, Teams, OneNote); working understanding of budgeting and fiscal management.

Nice To Haves

• Prior experience as a Chief of Staff or in a technology organization (engineering, IT, product) strongly preferred.
• Previous experience working closely with executive leadership or in a Chief of Staff capacity is advantageous.

Responsibilities

• Serve as a strategic partner to the CTO and technology leadership team, driving key initiatives and ensuring alignment between the technology roadmap and enterprise business goals.
• Lead cross-functional projects spanning engineering, infrastructure, security, and product teams; facilitate communication between departments and monitor progress toward objectives.
• Analyze technology performance data, delivery metrics, and industry trends to provide actionable recommendations that support decision-making and organizational growth.
• Oversee budgeting, fiscal management, and resource allocation across technology projects and operations, including vendor and capital spend.
• Prepare executive-level reports, presentations, and communications for the CTO, board, and other internal and external stakeholders.
• Own the CTO's operating cadence — leadership meetings, all-hands, QBRs, offsites — and ensure follow-through on action items and decisions.
• Maintain high standards of confidentiality and integrity in all interactions and data handling, including sensitive technology, security, and personnel matters.
• Support the execution of organizational priorities and manage special projects as assigned by the CTO (e.g., reorganizations, major program launches, M&A technology integration).
• Stay informed of evolving technology trends, emerging tools (including AI/automation), and regulatory or security considerations relevant to a financial services technology organization.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager