AVP, Business Intelligence & Innovation

Vizient•Chicago, IL

About The Position

The AVP, Business Intelligence & Innovation leads how Networks and Leadership Solutions uses data, reporting, process optimization, automation, and AI to improve strategic decision-making and operational performance. The role leads the department’s BI portfolio, data strategy, and innovation roadmap; drives adoption of CRM, automation, and AI technologies; and enables the optimization of business processes and priorities into scalable capabilities. Serving as the bridge between business stakeholders, data, process optimization, solutioning, department AI strategy, and executive leadership, the AVP oversees a roadmap of priorities and outcome measures, leads cross-functional transformation and partner delivery, and advises department leadership. The role’s primary accountability is the quality of strategic decision support and enablement of business process optimization and automation. The AVP defines and executes the Networks & Leadership Solutions BI, reporting, and data infrastructure strategy; owns its BI products and performance measures; and provides actionable performance insights to support resource decisions and improved outcomes. The role also identifies opportunities to convert manual, fragmented, or repetitive processes into standardized, automated, AI-enabled, scalable workflows, and advances a prioritized automation and AI enablement strategy. As the department’s strategic lead for BI, CRM, automation, AI technology, and data solutions, the AVP translates business needs into requirements and solution options, champions data governance and quality, leads change management and adoption, and manages technology vendors and implementation partners. The role leads and develops internal and external professionals and co-leads the department’s standing committee focused on BI, business process optimization, and automation.

Requirements

10+ years of progressive experience in business intelligence, translating business needs into technology solutions, process improvement, automation, transformation, technology enablement, or related fields.
Demonstrated success leading complex, cross-functional, enterprise-scale initiatives, portfolios, or transformation programs from strategy through adoption and measurable outcomes.
Proven experience effectively working with and/or developing high-performing teams and leaders, establishing operating models, or managing through influence and formal authority.
Strong executive presence, communication, business acumen, and stakeholder management, with the ability to translate complex data and technology topics into clear decisions and actions.
Demonstrated success gaining alignment across diverse stakeholders with competing priorities.

Nice To Haves

Experience in healthcare, professional networks, membership organizations, or other complex client-centric environments.
Experience with Microsoft Dynamics, Project Operations, Power Platform, Power Automate, CRM, Power BI or other BI platforms, data governance, or related technologies.
Experience delivering AI-enabled solutions or workflows, AI readiness, process automation, systems integration, or operational transformation.
Vizient organizational knowledge and established, trusted relationships across the enterprise.

Responsibilities

Define and execute the department’s BI, reporting, and data infrastructure strategy aligned with enterprise and department priorities, objectives, client needs, and evolving analytics capabilities.
Own the portfolio of BI products, operational dashboards, reporting capabilities, data models, and performance metrics; establish roadmaps, lifecycle plans, and quality, usability, and sustainability standards.
Provide actionable views and insights into performance, goals, operational health, risks, and opportunities to support resource decisions and improved outcomes.
Serve as the primary business partner for the department’s BI, shaping its agenda, governance, execution, and communication with department leaders and enterprise BI teams.
Lead identification and optimization of manual, fragmented, or repetitive processes and convert high-value opportunities into standardized, automated, AI-enabled, scalable workflows.
Develop and advance a prioritized automation and AI enablement strategy with internal and external technology, AI, and operations partners, based on value, risk, and readiness.
Drive adoption of workflow automation, system integration, AI-assisted processes, and intelligent insights that reduce manual effort and improve speed, quality, and staff capacity.
Establish repeatable practices for process discovery, solution design, testing, and continuous improvement.
Lead departmental adoption and effective use of BI, CRM, automation, and AI technology and data solutions.
Translate business needs into requirements, solution options, investment recommendations, and implementation opportunities.
Champion data quality, governance, stewardship, standards, and accountability, partnering with enterprise data and technology leaders on data integrity and dependencies.
Lead change management and readiness for new data, technology, and AI capabilities through communication, enablement, training, adoption measurement, and stakeholder engagement.
Manage strategic relationships with technology vendors and implementation partners, driving delivery, quality, value, risk management, and alignment with Vizient standards.
Lead, mentor, and develop internal and external BI, automation, and process-improvement professionals; establish role clarity, performance expectations, career development, and accountability.
Co-lead the Networks and Leadership Solutions standing committee focused on BI, business process optimization, and automation.