AVP, Authentication - Wallets

Synchrony•Cincinnati, OH

1d•$90,000 - $155,000•Hybrid

About The Position

The AVP, Authentication – Wallets is a multifunctional role with several key responsibilities. The primary responsibility is to perform ongoing monitoring performance, tools and strategies of authentication program for Synchrony’s wallet programs. The role will work closely is the broader Authentication, Fraud Strategy and Emerging Payments teams.

Requirements

Bachelor’s degree and 5+ years of within Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 10+ years of experience in Marketing, Risk or Collections in Financial services.
Experience analyzing large data sets to derive strategies, segmentations, actionable fraud insights including SAS, SQL, R or Python Programming Skills or other related analytic tools
Advanced proficiency with Excel
Ability and flexibility to travel for business as required
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

Cross-functional experience with a track record of leading in a matrix environment and influencing key decision makers
Experience with authentication process
Understanding of acquisition and transactional fraud strategies
Knowledge of Fiserv
Good communication & presentation skills and the ability to effectively provide insights, solicit feedback and problem solve with peers

Responsibilities

Monitor authentication performance and its impact on wallet performance
Develop tactical and strategic actions plans to address for wallets/tokenization fraud risk
Partner with Emerging Payments team on tokenization and digital wallets programs
Partner with acquisitions and account management fraud policy teams on early days since provisioning authorization rules
Build and manage dashboards, leverage digital analytics tools to analyze user behavior, understand journey friction points, and drive improvement opportunities
Preform deep dive analysis of authentication leakage
Research and respond to complaints regarding the wallets program
Perform other duties and/or special projects as assigned