AVP ACNO, Ambulatory Services

UT Southwestern Medical Center • Dallas, TX

5d • Onsite

About The Position

The Assistant Vice President and Associate Chief Nursing Officer (AVP/ACNO) for Ambulatory Services serves as a senior nursing executive responsible for advancing professional nursing practice, clinical quality, patient safety, workforce excellence, and operational performance across assigned ambulatory service lines and clinical programs. Reporting directly to the Chief Nursing Officer for Ambulatory Services, the AVP/ACNO partners with physician, operational, and executive leaders to establish strategic direction, drive organizational priorities, and ensure delivery of patient-centered, evidence-based care.

Requirements

• Master's Degree in Business Administration, Health Care Administration, Public Health, Nursing, or a related discipline.
• If Master's degree is not in Nursing, a Bachelor's degree in Nursing (BSN) is required.
• At least 10 years of progressive leadership experience in a large, complex health care system.
• ANCC Board Certification (NEA-BC, RN-BC, or specialty certification), FACHE, or other nationally recognized healthcare leadership certification.

Nice To Haves

• Experience in an academic medical center.
• Experience leading multisite ambulatory care networks.
• Magnet experience

Responsibilities

• Identify and articulate the strategic nursing direction for the discipline of Nursing in the Ambulatory setting, and collaborate on the implementation of strategies to achieve them within the assigned clinical portfolio of ambulatory clinics and programs.
• Develop, implement, and manage patient care delivery processes in the outpatient setting that provide high-quality clinical care and service in a safe, efficient, and cost-effective manner.
• Ensure nursing and clinical operations are aligned with the mission, vision, and values of UTSW ambulatory operations, as well as with the organizational strategic plan.
• Provide guidance for the development of strategies to promote workforce planning, succession planning, recruitment, retention, recognition, leadership development, and recognition of excellence in Nursing, including the promotion of Magnet principles in the ambulatory setting, recommendations regarding compensation for ambulatory nursing staff, and optimization of ambulatory staffing models.
• Translate nursing strategic vision for prioritizing, organizing, and optimizing care team job roles and work distribution to align with leading practice trends.
• Participate in the planning, implementation, and evaluation of clinical programs and services, ensuring appropriate resources for the delivery of care.
• Assure that the patient care delivery models are consistent with current research and professional standards and with the mission, vision, and values of the organization.
• Promote a multidisciplinary approach to patient care and coordination among disciplines.
• Actively participate in various health system steering committees to effect and implement change.
• Lead UTSW initiatives as requested.
• Stay abreast of and communicate shifts in healthcare trends, develop strategic mitigation plans, and coordinate with internal and external stakeholders.
• Foster a patient-care culture that emphasizes patient safety and excellence in all aspects of care, working collaboratively with the medical staff and medical staff leadership to ensure the highest quality patient care.
• Be accountable for financial stewardship and nursing resource utilization within assigned clinics and programs while supporting a care model that is efficient and leads to high-quality patient outcomes.
• Create expense budget for assigned clinics and programs and present budget recommendations to the CNO of Ambulatory Services for approval.
• Be accountable for performance management and results of the assigned area.
• Ensure staff is adequately trained in evidence-based standards in patient care.
• Ensure staff comply with established policies, processes, and quality assurance programs.
• Promote evidence-based practice, clinical innovation, nursing research, and dissemination of best practices across the ambulatory enterprise.
• Assure continuity and consistency of nursing care across assigned clinics and programs in the ambulatory setting by assuring that nursing services are provided in compliance with all applicable standards and requirements of the Joint Commission, the State Board of Nursing, and other applicable regulatory bodies; promote and actively seek recognition beyond the regulatory requirements for patient care services and for nursing.
• Demonstrate leadership and commitment to staff and colleagues by accepting accountability for outcomes, sharing timely information, building effective relationships, and communicating clearly and directly.
• Lead strategically through developing and mentoring direct reports, and empowering staff to meet goals, budget, and performance metrics, including patient access, nurse-sensitive outcomes, patient satisfaction, and safety performance metrics.
• Develop employee engagement strategies to promote employee satisfaction, retention, and talent acquisition.
• Promote a culture of customer service aimed at creating an optimal patient experience and a collaborative work environment.
• Implement process improvement opportunities to realize efficiencies and consistently evaluate outcomes for alignment across the clinical enterprise with the strategic vision set forth by Health System and Ambulatory Services leadership.
• Manage space utilization needs in collaboration with ambulatory executive leadership.
• Provide consultative service on behalf of nursing for clinic facilities and construction projects.
• Promote and support shared governance structures, professional practice councils, and ambulatory nursing engagement initiatives that advance nursing excellence and professional accountability.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Executive