AVL Consultant

Churchfront•Melbourne, FL

44d•$75,000 - $90,000

About The Position

The AVL Consultant sits within Churchfront's Consulting department—the team responsible for guiding churches from their very first conversation with us through long-term support after installation. You'll operate on both ends of the project lifecycle: helping shape the right solution during the pre-design phase and then stepping back in at the tail end to ensure a quality commissioning and support experience. This role reports to the Director of Consulting and collaborates closely with two other departments throughout the engagement. On the front end, you'll work with the Design and Engineering team—translating the church's vision and requirements into a clear brief that gives our engineers what they need to draw and finalize the solution. On the back end, you'll collaborate with the Projects team to bring that solution to life, ensuring the church's experience during commissioning, training, and post-install support reflects the same standard of care we brought to the design. You won't be producing drawings or doing technician work. Your focus is the client—equipping church leaders with a vision of what's possible in their space and the training they need to make full use of the solution we install. We don't just hand over a system and walk away. We equip teams to own it. This role is at the center of that mission.

Requirements

Strong working knowledge of audio, video, and lighting systems in a house of worship or live event context
Ability to explain complex technical concepts clearly to non-technical audiences—pastors, administrators, and volunteer teams
A natural ability to cast vision—helping church leaders see what's possible, not just what's broken
Experience with remote troubleshooting and client-facing support
Comfort leading the client-facing side of system commissioning—training, documentation, and handoff
Experience creating training content—video tutorials, written guides, course curriculum, or similar
Familiarity with common AVL platforms and control systems used in church environments
Strong written and verbal communication skills
Self-motivated and comfortable working independently across multiple projects

Nice To Haves

Background in audio engineering, broadcast media, AV integration, or technical ministry leadership
Theological and ministry training
Experience as a technical director, AVL lead, or systems engineer at a church or production company
Familiarity with AVIXA standards and pre-design workflows
AVIXA CTS certification is a plus
Experience with content creation tools—screen recording, video editing, LMS platforms
Teaching, training, or coaching experience in a technical context

Responsibilities

Client Consulting & Vision-Casting Serve as a trusted advisor to church clients—leading discovery calls, assessing existing systems, and helping church leadership see what's possible in their space. Translate ministry goals into technical direction that gives our Design and Engineering team a clear foundation to work from. You're the bridge between what the church needs and what our team builds.
Collaboration with Design & Engineering Partner with the Design and Engineering department to ensure the solutions we propose align with the church's vision, budget, and operational reality. Provide the context, requirements, and client perspective that shape the design brief—then trust the engineering team to draw it up and finalize it.
Collaboration with Projects Work alongside the Projects team during the commissioning phase to ensure installed systems meet the standard the client was promised. You're not pulling cable—you're ensuring the client experience during system handoff is smooth, thorough, and confidence-building.
Commissioning & Training Lead the client-facing side of system commissioning—walking church teams through their new systems, verifying that the end-user experience matches the original vision, and documenting final system configurations and backup files. Ensure the church's tech director and volunteer team are trained and confident before you leave.
Remote Support & Troubleshooting Lead remote support and coaching calls to help churches diagnose and resolve AVL issues after installation. Guide clients through system operation, signal flow, and common troubleshooting workflows. Escalate field service needs to the Projects team when remote resolution isn't possible.
Training & Course Development Develop online courses, training videos, and written guides that equip church tech teams to operate and maintain their systems with confidence. Collaborate with the marketing team to produce educational content that serves both current clients and Churchfront's broader audience.
Pre-Design Support Support the consulting team during the pre-design phase—gathering client requirements, documenting existing systems, and contributing to program report development that sets the foundation for the Design and Engineering team's work.