Avid Systems Engineer, Sr (Temporary)

Company3 • New York, NY

1d • $85,000 - $120,000 • Onsite

About The Position

As a Senior Avid Systems Engineer at Company 3, you will be part of a team responsible for implementing core creative service applications and tools to modernize how artists and clients work, both in-facility and remotely. A key aspect of this role will be the implementation of in-studio and remote workflows that adhere to security standards. You will also be responsible for developing and disseminating best practices for supporting complex technical processes to maintain and improve operational efficiency.

Requirements

• Prior working experience in a computer-related field.
• Proficient with Avid Media Composer.
• Proficient with Avid NEXIS support (ACSR preferred, not mandatory).
• Experience with creative applications.
• Familiar with Storage performance and Archival concepts.
• Proficient with cloud architecture or administration.
• Proficient with networking concepts and implementation for remote and in-studio production workflows.
• Familiar with video formats, codecs, and post-production standards.
• Strong analytical and troubleshooting skills in high-pressure, deadline-driven environments.
• Ability to translate technical information into clear guidance for non-technical staff.
• Solid understanding of networking concepts (TCP/IP, DNS, VLANs, bandwidth management).
• Experience with other post-production tools (Adobe Premiere Pro, DaVinci Resolve, Pro Tools).
• Proficiency in macOS system administration.

Nice To Haves

• Postproduction/studio experience is a plus.
• File-based ingest, transcoding, and delivery workflow knowledge is a plus.
• Avid Certified Support Representative (ACSR) for Media Composer, Nexis, or Interplay is a plus.

Responsibilities

• Provide Tier 1/Tier 2/Tier 3 support for Avid Editorial clients via phone, email, and in-person interactions.
• Work closely with engineering teams in NY and LA to optimize Avid system architectures, adhering to company standards and security requirements.
• Define, design, and implement next-generation infrastructure.
• Support creative applications globally with engineering teams.
• Bring Work from Home technology hardware and software solutions to all Co3 companies.
• Handle all operational and production technical needs collaboratively.
• Work in a fast-paced creative environment with the ability to problem-solve on the fly.
• Design and implement efficient Avid-based workflows for editorial, ingest, media management, and delivery.
• Collaborate with production staff to optimize project structures, media management, and editorial processes.
• Diagnose and resolve software, hardware, and network-related issues in a timely manner.
• Integrate Avid solutions with 3rd-party applications, plug-ins, and storage systems.
• Update and maintain an accurate inventory for all Editorial gear.
• Maintain up-to-date system configuration records, network diagrams, and asset inventories.
• Ability to work around production schedules and to travel as required.

Benefits

• Comprehensive package of health, retirement, and insurance benefits and paid time off for eligible part-time employees working 25 or more hours per week and full-time employees in the US.
• Retirement, select insurance benefits, and where required by law, health benefits for eligible project hires and part-time employees working less than 25 hours per week in the US.
• Local benefits plan offerings as adopted and amended from time to time for roles filled in Canada and other territories.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed