AV Technician

ON Services•Kansas City, MO

1d•Onsite

About The Position

ON Site is the in-house division of ON Services, a national provider of live event production solutions supporting corporate events, trade shows, and venue-based experiences. ON Site partners directly with hospitality venues to deliver seamless audio visual services as an integrated part of the venue team. ON Services is built on a commitment to creating powerful experiences that move audiences through technical expertise, creative execution, and operational excellence. Services include audio, video, lighting, scenic design, and event technology solutions tailored to each client and environment. Guided by core values of Integrity, Innovation, Leadership, Team Achievement, Environment, and Trust & Mutual Respect, ON Site focuses on delivering consistent, high-quality service within fast-paced hospitality environments. About the Role ON Site is seeking an Audio Visual Technician to support on-site event execution within a hospitality venue environment. This role is responsible for the setup, operation, and breakdown of audio visual equipment while delivering a high level of service to clients, guests, and venue partners. This position plays a key role in ensuring successful event delivery through technical execution, attention to detail, and strong communication. The ideal candidate brings a service-driven mindset, technical aptitude, and the ability to operate effectively in a fast-paced, team-oriented environment.

Requirements

High school diploma or GED required; some college preferred
One year of experience in hospitality, customer service, or related field
Exposure to audio visual, music, recording, or technical production environments preferred
Basic computer proficiency required
Strong written and verbal communication skills in English; additional language skills are a plus
Ability to operate audio visual and office equipment with accuracy and efficiency
Ability to lift and carry up to 50 pounds
Physical capability to stand, walk, bend, climb, and perform repetitive movements as needed
Ability to work indoors and outdoors based on event requirements

Responsibilities

Execute daily setup, operation, and strike of audio visual equipment for events
Ensure all equipment is tested, functioning properly, and event-ready
Provide on-site technical support during events and troubleshoot as needed
Maintain inventory, organization, and quality control of all audio visual equipment
Deliver exceptional customer service to venue partners and end-user clients
Communicate effectively with internal teams and venue staff to support event execution
Maintain a professional appearance and represent ON Site at all times
Follow all safety standards and operational procedures
Complete required daily paperwork and training requirements
Support event coverage including evenings, weekends, holidays, and split shifts as needed
Assist leadership in achieving goals related to revenue growth, cost control, and service excellence
Contribute to team success and support additional operational needs as assigned

Benefits

Comprehensive medical, dental, and vision insurance options
Health savings account (HSA) and flexible spending accounts (FSA)
401(k) retirement plan with company match
Company-paid life and AD&D insurance
Company-paid short-term disability and long-term disability options
Voluntary benefits including accident, critical illness, and hospital indemnity coverage
Paid time off including vacation and holidays
Employee Assistance Program (EAP)
Legal and identity protection services
Pet insurance options