AV Service Coordinator

TEKsystems•Plymouth, MN

11d•$20 - $25•Onsite

About The Position

A leader in office space planning, design and installation is looking to make an addition to their service team. This group focuses on providing repairs and service to existing customers, and also supports sales, installation, warehouse, vendors, and clients. This is a position that will require strong administrative, data entry, and customer service skills. The ideal candidate will have mechanical aptitude and understand how to use tools to repair office furniture. The right candidate will be responsible for handling all Audio Visual Installs, working directly with internal project managers, and following up with clients from time to time.

Requirements

Strong administrative skills
Data entry skills
Customer service skills
Mechanical aptitude
Understand how to use tools to repair office furniture

Nice To Haves

Experience handling Audio Visual Installs

Responsibilities

Secure labor for installations.
Timely installation of AV projects.
Install arrivals communicated to customer(s).
Build installation schedules into the future.
Fleet utilization.
Schedule installations with AV Project Managers.
Schedule technicians and commissioners to projects and publish for visibility to the team.
Secure labor for installations: Internal Technicians and sub-contractors for nationwide installations.
Manage sub-contractor contractual agreements.
Maintain the list of subcontractors retained.
Find subcontractors in outstate markets.
Match installation and commissioning requirements with appropriate skill sets.
Work closely with AV Install Manager and Project Managers to get installs staffed.
Onboard sub contracted labor groups.
Modify the install and commissioning schedule as required.
Manage internal and external communications related to installation schedule.
Maximize fleet efficiency through effective route dispatching.
Rent vehicles as required.
Service customers timely.
Other work as directed.