AV Onsite Service Technician, Onsite Newport, Rhode Island
About The Position
Our client, a leading global Audio Visual Systems Integration firm, is seeking an experienced AV Onsite Service Technician to join its team at a customer site in Newport, Rhode Island. Candidates must have a minimum of 2 + years of hands-on commercial AV installation and maintenance experience; including troubleshooting, servicing and maintaining professional audiovisual systems. You'll be responsible for the daily operation, maintenance, troubleshooting and repair of sophisticated AV systems, including professional audio, video, projection, show control, interactive technologies and displays. You'll also assist with occasional live events, client training, small installations and video conferencing. The ideal candidate is a detail-oriented AV professional with strong diagnostic and problem-solving skills who can work independently in a fast-paced environment.
Requirements
- Minimum of 2 + years of hands-on commercial AV installation and maintenance experience; including troubleshooting, servicing and maintaining professional audiovisual systems.
- Solid Tier 1 AV experience, ideally approaching Tier 2 proficiency.
- Experience operating, diagnosing, repairing and maintaining professional AV systems.
- Knowledge of AV signal flow, cabling, connectivity and system components.
- Understanding of AV networking, control systems, DSP and related software.
- Strong PC and/or Mac operating system knowledge.
- Experience using AV tools, test equipment and technical documentation.
- Excellent troubleshooting, communication and customer service skills.
- Ability to follow established procedures while responding effectively to unexpected technical issues.
Nice To Haves
- Experience with Crestron, Extron, QSC, Biamp, Dante or similar AV technologies.
- Experience with projection systems, digital signage, show control and live event environments.
- Familiarity with video conferencing systems and media servers.
- AVIXA certification or willingness to obtain the applicable certification within six months.
Responsibilities
- Perform daily AV system start-ups, operational checks and preventive maintenance.
- Diagnose faults and safely remove, repair, replace, test and restore AV equipment.
- Operate and maintain professional audio, video, projection, show control, interactive and display systems.
- Troubleshoot electronic hardware, software, signal flow and connectivity issues.
- Support occasional live events, video conferencing and client training.
- Assist with small AV installations, equipment upgrades and system modifications.
- Coordinate with equipment manufacturers and vendors when necessary.
- Follow standard operating procedures, safety requirements and maintenance checklists.
- Maintain accurate service documentation and ensure reliable operation of the client's AV systems.
Benefits
- $38–$42/hour, based on experience.
- Medical, dental and vision insurance.
- 401(k), life and disability insurance.
- Three weeks of paid time off and 12 company-paid holidays.
- Professional training and career development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
