AV / Low Voltage Project Manager

IQ Automation•Brookfield, WI

About The Position

IQ Automation is seeking an organized, proactive, and customer-focused Project Manager to oversee residential and commercial AV, smart home, and low-voltage projects from kickoff through final closeout. This role is responsible for driving project schedules, maintaining communication with customers and general contractors, monitoring labor performance, and ensuring projects are completed efficiently and professionally. The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes ownership of keeping projects moving forward while maintaining an exceptional customer experience.

Requirements

Experience in AV, smart home, electrical, construction, or low-voltage project management
Understanding of residential and commercial technology systems
Familiarity with project scheduling, budgeting, and customer coordination
Strong communication and customer service abilities
Excellent organization and follow-through
Ability to manage multiple projects simultaneously
Problem-solving mindset with attention to detail
Comfortable using project management and scheduling software
A self-starter who takes ownership of projects
Someone who values professionalism, communication, and accountability
A team-oriented leader who helps create a smooth customer experience
A project manager who can balance customer satisfaction, scheduling, and operational efficiency

Nice To Haves

Experience working with builders, designers, and subcontractors preferred

Responsibilities

Manage project schedules from pre-wire through final completion
Coordinate with IQA’s Installation Manager, general contractors, builders, and customers
Identify and ensure project milestones and deadlines are met
Identify scheduling risks early and proactively resolve delays
Maintain accurate project timelines and task tracking
Monitor project labor hours against estimated budgets
Review job progress regularly to identify labor variances early
Work with Installation Manager to improve efficiency and scheduling accuracy
Assist with change order coordination and scope adjustments
Serve as the primary communication point for customers throughout projects
Provide regular project updates and follow-ups
Coordinate with IQA’s Office Assistant to ensure materials and timelines align
Document customer communications consistently
Ensure projects move into closeout with minimal punch-list items
Confirm documentation, programming backups, product information, and training are complete
Coordinate final walkthroughs and customer handoff
Track and resolve outstanding items promptly
Maintain organized project records and notes
Utilize calendar blocking and scheduling systems consistently
Participate in internal project review meetings
Support continuous improvement of project workflows and customer experience