AV Field Service Engineer

TEKsystemsIndianapolis, IN
$45 - $55Onsite

About The Position

Our Client is seeking a dedicated Service Technician to support our existing customers. We are looking for an experienced Service Technician with over 5 years of experience who is interested in transitioning to service work or someone already engaged in service work. The ideal candidate will be proficient with Crestron and AMX systems, possess their own basic hand tools, and be skilled in using a multimeter to trace connection issues. Professionalism and the ability to interface with enterprise customers are essential.

Requirements

  • A two-year diploma from a college or technical school, or equivalent experience.
  • CTS certification highly preferred, or equivalent experience.
  • Minimum of 3 years of field service experience.
  • Valid driver’s license with a clean driving record.
  • Ability to stand, kneel, and/or crouch for long periods.
  • Ability to climb ladders and scaffolding.
  • Ability to lift in excess of 50 pounds.
  • Ability to work in high places, small cramped places, hot humid places, and cold places.
  • Proficient with Crestron and AMX systems.
  • Possess own basic hand tools.
  • Skilled in using a multimeter to trace connection issues.
  • Professionalism and the ability to interface with enterprise customers are essential.
  • Audiovisual
  • Cat6
  • Audio
  • Service
  • Video conferencing
  • Installation

Nice To Haves

  • Over 5 years of experience

Responsibilities

  • Resolve complex technical issues related to Custom Control systems: Crestron DM and NVX / AMX
  • Resolve complex technical issues related to Complex audio-video systems in executive board rooms and conference centers
  • Resolve complex technical issues related to Video teleconferencing equipment and systems
  • Resolve complex technical issues related to Audio Visual over IP (AVoIP) networks for audio-visual data over LAN, WAN, and internet
  • Resolve complex technical issues related to Audio DSP-based systems including amplifiers, speakers, and microphones
  • Resolve complex technical issues related to Projection display devices and systems
  • Resolve complex technical issues related to Video wall equipment and systems
  • Resolve complex technical issues related to Digital signage equipment and systems
  • Resolve complex technical issues related to RF Systems (analog and digital) to a lesser degree
  • Conduct testing and site surveys related to service agreement quotes.
  • Write concise service reports and system site surveys.
  • Successfully manage multiple service projects.
  • Lead and mentor junior/intermediate level field service technicians.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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