AV Field Engineer

Diversified • Toronto, ON

9d • Onsite

About The Position

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team.

Requirements

• High School Diploma or GED Required
• 2+ years’ experience in a relevant industry, field installation and/or systems design experience preferred.
• Ability to troubleshoot and complex AV and network systems, strong familiar with MTR and Zoom Rooms
• DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS preferred
• Control certification from one or more of the following manufacturers: QSC, Extron, Crestron
• Proficiency in Microsoft Office

Nice To Haves

• Associates and up preferred
• Knowledge or familiarity with broadcast or hybrid conference-live event systems
• Able to commission and troubleshoot using only a virtual connection to the system with onsite support
• Achieve Extron AVE Associate
• Audinate Dante Level 3
• Biamp Tesira Server
• Q-Sys Level 2 and Control 201
• Extron Certified Control Professional
• Shure Integrated Systems Level 1.
• AVIXA CTS

Responsibilities

• Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.
• Work to pre-commission sales in the office.
• Communicate status to stakeholders on a regular basis.
• Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.
• Configure AV network and coordinate client network.
• Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer.
• Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
• Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.
• Maintain and grow certifications and technical knowledge.
• All other duties as assigned.

Benefits

• Multiple medical plan options to suit your family’s needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits
• And much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees