AV Design & Engineering Project Specialist

UMBC•Baltimore, MD

1d•$66,000 - $74,000•Hybrid

About The Position

The AV Design & Engineering Project Specialist will serve a vital role in the upgrade and upkeep of classrooms and meetings spaces on UMBC's campus. This position will serve as the primary installation technician and site foreman for in-house audio/visual projects ensuring the proper and safe installation of equipment. The Specialist will also assist in the training, supervision, and mentorship of AV Installation Student Technicians to ensure a safe working environment on job sites. Furthermore the Specialist will assist in the project management and design of select projects including classrooms, meeting spaces, and digital signage. The work this role accomplishes will directly impact the quality and efficiency of educational experiences for both instructors and students alike as DoIT continues to improve the Audio/Visual technology on campus.

Requirements

Bachelor’s degree in AV technology, information systems, educational technology, communications, engineering, or related field.
Two years of experience in AV technology installation and support in an educational environment
Two years of experience in the use of hand and power tools in a commercial setting
One year of experience in leading student teams
One year of experience in advanced AV troubleshooting
Ability to lift up to 25lbs
Ability to work on ladders
Ability to work in confined spaces such as equipment racks and closets
Ability to properly and safely use hand and power tools

Nice To Haves

Experience installing and configuring Extron, Cisco, Shure, and Epson AV equipment

Responsibilities

Serve as primary installation technician and site foreman for all DoIT-lead audio/visual installations in accordance with UMBC and industry standards and best practices
Assist in the configuration and programming of audio/visual systems
Coordinate with campus partners including Facilities Management and other DoIT groups in the upgrade of campus spaces
Assist in the supervision, mentorship, and training of Design & Installation student employees in the proper and safe installation of audio/visual systems
Assist in the training of other full-time AV staff members in the installation, upkeep, and repair of AV systems
Serve as Project Manager and Designer on select audio/visual upgrades including completing needs analysis with clients, creating AV upgrade designs, generating cost estimates, and scheduling installation.
Perform advanced troubleshooting and repairs of classroom and meeting room AV systems
Respond to Tier 2 and Tier 3 customer service requests of AV systems