Auxiliary Services Specialist

Palm Beach State College • Lake Worth, TX

6d • Hybrid

About The Position

Responsible for the coordination of key auxiliary services programs, including the day to day administration of the College’s textbook affordability program, campus card services, vendor relations, marketing initiatives, and the oversight of student workers.

Requirements

• Associate degree
• Two years of related experience
• Knowledge of: Microsoft Office Professional or similar applications
• Skilled in: Attention to detail while maintaining effective time and task management
• Skilled in: Creative thinking and problem solving to explore new technology, processes, and approaches
• Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
• Ability to: Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Ability to: Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
• Ability to: Research information for problem solving
• Regular physical attendance required
• Valid Florida driver’s license
• Regular travel between all campus locations

Nice To Haves

• Bachelor’s degree
• Experience in higher education
• Knowledge of: College card programs
• Knowledge of: Student financial aid
• Skilled in: Advanced use of Microsoft Excel
• Skilled in: Creating marketing materials
• Ability to: Troubleshoot equipment and software

Responsibilities

• Reviews and maintains financial records including deposits, purchases, and other financial transactions.
• Oversees the College card issuance process.
• Reviews submissions for compliance with institutional guidelines, resolves discrepancies, and ensures secure activation and distribution of cards that provide access to campus services and systems.
• Maintains appropriate textbook affordability tags and corresponding charges.
• Audits to ensure billing accuracy, resolving discrepancies, and escalating issues as appropriate.
• Integrates funds on various College cards.
• Reconciles the pertaining funds to ensure accurate reporting.
• Collaborates with IT and third-party vendors to mitigate operational risk and prevent disruptions that would impact campus access, bookstore purchasing, and core student services.
• Coordinates the activities of two or more staff.
• Assists in scheduling, training, and administrative requirements. This may include student workers, temporary employees, and volunteers.
• Executes department marketing initiatives in collaboration with College stakeholders, overseeing the development, review, and dissemination of materials that support student engagement and program awareness.
• Produces reports for internal and external stakeholders, consolidating data from multiple systems to support institutional reporting requirements, program oversight, and informed decision making.
• Performs other job-related duties as assigned.

Benefits

• Tuition fee waiver at PBSC
• tuition reimbursement
• degree recognition award
• educational leave
• Medical, dental, vision, disability, life insurance, parental leave
• Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Potential remote or hybrid opportunities
• wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Leadership programs, professional learning workshops
• State retirement plan options and voluntary 403(b) and 457 plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree