Autotech Technical Trainer

Genuine Parts Company • Atlanta, GA

93d • Remote

About The Position

NAPA Auto Parts is seeking a dynamic Autotech Technical Trainer to join their training team. This role focuses on delivering top-of-the-line Autotech training to AutoCare and Major Account shop employees to enhance automotive diagnostic skills, reduce comebacks and parts returns, and ultimately increase sales of NAPA parts and equipment. The position reports to a Regional Training Manager and is a key part of the Autotech Training team.

Requirements

• ASE Master Technician Certification required.
• Minimum 5 years' experience as a working automotive technician - independent repair shop or an OE dealership.
• Prior automotive, truck or related training, facilitation, and meeting direction experience.
• Prior experience (2+ years) successfully conducting adult learning programs.
• High School Diploma, or equivalent experience, required.
• Possesses excellent communication, facilitation, and human relations skills.
• Possess high character, team orientation/fairness, excellent organizational skills and accurate and timely reporting.
• Minimum 70% travel required.
• Ability to stand and talk for 4+ hours at a time with occasional breaks.
• Heavy physical activities may be required (e.g.: lifting training props weighing up to 70 lbs. including cases with parts or tools, using lifting/moving tools to assist with heavier items – daily).
• Maintains and protects assigned equipment, vehicle, computers, credit cards and other assets.

Nice To Haves

• NAPA product line knowledge is a plus (not a deal-breaker if you don’t).

Responsibilities

• Continually develops knowledge and skills needed to be an effective automotive/truck instructor by studying available information, attending train-the-trainer sessions, doing hands-on work, taking appropriate online or live classes, involvement in automotive, truck and / or training-related groups, etc.
• Prepares extensively for classes and provides outstanding delivery, professional interaction with students, and subject matter presentations using adult learning principles.
• Develops training schedules with management and the NAPA Training Service Center, speaking with division and national departments to determine needs, designing schedules to meet those needs, and adjusting as necessary.
• Partners with division management to implement, pilot, and facilitate NAPA Autotech training programs.
• Participates and assists in initial course/curriculum development, delivers to test group, solicits feedback on changes needed, and adjusts content and delivery accordingly.
• Ensures course content integrity while allowing for freedom to enhance the learner's experience based on instructor's style.
• Works closely with internal and external customers to determine training needs and plan training events to meet those needs.
• Communicates feedback regarding training events, process, and materials to Training management, course designers, and customers as needed.
• Participates in planning processes (e.g., needs assessment, course development, and delivery).
• Assists with marketing training events to maximize participation including getting to know DC/store personnel in assigned markets.
• Assists in marketing training offering / services, initiating engagement and follow-up with targeted audience, and provide any feedback received to NAPA Autotech management.
• Makes training presentations at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events as required.
• Corresponds with management about training activities, test results, and evaluations.
• Identifies areas of improvement, suggests training courses to correct, and follows up with customer evaluations to determine success of programs.
• Maintains course integrity as designed with some freedom to enhance the learner's experience based on learner's needs and instructor's style.
• Advocates proper selection and qualification of participants by reinforcing appropriateness for the audience, ensuring any required prerequisites and/or pre-seminar material is communicated and sent to participants.
• Ensures an effective learning environment for participants including having proper meeting room setup, automotive equipment, and ordering materials.
• Advocates NAPA, the NAPA organization, programs, parts and tools and equipment.
• Prepares and ensures administrative aspects of training are completed in a timely manner such as participant roster, evaluations, tests, class booklets, handouts, forms, expense reports, A/V equipment, etc.
• Responsible for performing any other duties as assigned by management.

Benefits

• Company vehicle
• Cell-phone stipend
• Great total benefits package!
• Outstanding health benefits and 401K
• A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
• Great training, and ongoing development with support from multiple leaders/your team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED