Autonomy Technical Program Manager

Rivian•Palo Alto, CA

1d•Remote

About The Position

The Autonomy TPM team plays a key role in driving the most important initiatives within the Autonomy organization at Rivian. This particular role is to support Rivian Intelligent Vehicle Evaluation Team (RIVET) Program that gathers real-world usage data and provides actionable, high-quality feedback on Autonomy features from a select group of key Rivian customers before features rollout to the broader customer fleet. The ideal candidate will be passionate about customer experience and bridging the gap between the customer and the engineering teams.

Requirements

Bachelor’s Degree in Computer Science or equivalent experience
Experience in Technical Program Management on tech products
Strong skills in community management and translating back and forth between customers and engineering teams

Responsibilities

Manage day-to-day operations of the RIVET platform, including communication moderation, incentives/reward distribution, focused feedback, member lifecycle, etc.
Use AI tools to analyze community health and feedback trends for Autonomy features
Work with engineering and product to ensure that feedback is high quality and actionable
Exercise strong ownership over programs they lead, including diving into the technical details to drive smooth execution and briefing the SVP of Autonomy & AI on progress and risks
Manage ambiguity by presenting options with a clear point of view for leadership, particularly concerning feature readiness, evaluation metrics, and performance trade-offs
Understand the role of TPM as an insider/outsider, someone who drives accountability through influence and soft power rather than hard power and authority