Experienced Automotive Warranty Administrator

Pittsville Ford • Pittsville, MD

14h • Onsite

About The Position

Join our dynamic team at a fast-paced Ford dealership as a full-time Warranty Administrator, where your organizational skills and attention to detail will play a vital role in ensuring smooth service operations. We are seeking a motivated and quick learner who can efficiently manage warranty claims and support our service department’s success. Ford experience is preferred but not mandatory for the right candidate with a strong work ethic and eagerness to learn. We foster a collaborative and growth-oriented environment where your contributions are valued. If you are a dedicated professional eager to develop your career in automotive service operations, we invite you to apply and become part of our successful team.

Requirements

• Previous experience in automotive warranty administration, preferably with Ford or similar brands
• Strong organizational and time management skills
• Ability to learn quickly and adapt to a fast-paced environment
• Excellent communication and interpersonal skills
• Attention to detail and accuracy in documentation
• Proficiency with CDK DMS and dealership software
• Self-motivated with a proactive approach to problem-solving

Nice To Haves

• Ford experience is preferred but not mandatory for the right candidate with a strong work ethic and eagerness to learn.

Responsibilities

• Process and submit warranty claims accurately and promptly to manufacturer
• Review and verify warranty documentation and repair orders
• Communicate effectively with technicians, service advisors, and manufacturers regarding warranty issues
• Maintain detailed records of warranty transactions and claims
• Ensure compliance with manufacturer policies and procedures
• Assist in resolving warranty discrepancies and follow up on outstanding claims
• Support the service department in administrative tasks related to warranty processing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed