Dealership Valet/Porter
About The Position
Huntington Volvo, a proud member of the VIP Automotive Group, is seeking an Automotive Valet/Porter to join their team. This role is crucial in enhancing the customer experience at their showroom and service location. The VIP Automotive Group is known for its exceptional leadership and customer-focused culture, offering a professional work environment, continuous training, and opportunities for advancement. Their purpose is to create exceptional value and experiences for every customer, surpassing competitors, and their mission is to be the foremost provider of automotive sales and service, empowering staff to deliver memorable customer experiences.
Requirements
- Need to possess a valid driver's license at all times.
- Achieve sales and leasing targets for both new and used vehicles, meeting dealership standards for gross profit, volume, and customer satisfaction.
- Be punctual when clocking in as per your schedule.
Responsibilities
- Aid and offer assistance to customers, enhancing their overall experience at our showroom/service location.
- Welcome all customers entering the service area with a friendly and positive demeanor, address their inquiries and guide them to the appropriate person or location.
- Manage the flow of service traffic and parking.
- Conduct road tests on vehicles.
- Transport parts as required.
- Drive vehicles cautiously.
- Maintain a tidy and safe service drive area, ensuring it is free of dirt, water, leaves, snow, etc.
- Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
- Drive vehicles to and from the service lane, service stalls, and parking lot as necessary.
- Generate key tags for vehicles.
- Remove plastic and paper mats in front of the customer.
- Inquire about the customer's satisfaction with their service visit.
- Express gratitude to the customer for their business and encourage safe driving.
- Avoid bringing vehicles with dashboard lights on for customers.
- Place keys back on the keyboard.
- Wear the provided uniform and ensure the headset is fully charged at all times.
- Display the name badge at all times.
- Clean and disinfect all areas of the service center regularly.
Benefits
- Medical and Dental Insurance
- 401(k) Retirement Plan
- Employee Discounts on Vehicle Purchases, Parts, and Service
- Paid Time Off
- Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
- Comprehensive Employee Recognition Programs
- Opportunities for Career Advancement
- Professional Development Assistance
- Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
