Automotive Technician
About The Position
The Automotive Technician is the service center’s mechanical repair expert, responsible for professionally servicing guests’ vehicles and delivering top-quality work and an outstanding guest experience. Comprehensive training programs prepare technicians to perform a range of mechanical services, including lubrication, core tasks, brakes, and tires. The role includes diagnosing and repairing braking systems and other vehicle components, preparing estimates using the current computer system, and road-testing vehicles to verify completed work. The technician also provides training and supervision to the store’s Apprentice Teammate. Secondary duties may include fluid exchanges, fuel services, tire rotations, and gearbox service.
Requirements
- 1–3 years of automotive experience.
- 1–2 years of experience working on brake systems.
- ASE A5 – Brakes certification.
- High school diploma or equivalent.
Nice To Haves
- ASE certifications in engine performance, suspension and steering, electrical systems, and heating and air conditioning are preferred.
- Automotive technical or trade school degree is a plus.
Responsibilities
- Promote teamwork to provide timely and accurate guest care during all operating hours.
- Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
- Keep the service center and workstation clean and presentable.
- Perform complete disc or drum brake service, including replacing braking components and performing brake flushes.
- Understand braking system mechanics and service procedures, answer customer questions, and diagnose and pinpoint brake-system issues.
- Diagnose vital vehicle components and make necessary repairs, potentially including engine performance, suspension and steering, electrical systems, and heating and air conditioning.
- Use the current computer system and parts-reference programs and apps to provide parts and labor estimates.
- Road-test vehicles before and after service to ensure work meets standards.
- Perform secondary services as needed, such as transmission and radiator fluid exchanges, fuel filter and fuel system services, tire rotations, and gearbox service.
- Provide training and supervision to the store’s Apprentice Teammate.
Benefits
- 401(k) plan with company match.
- Biweekly bonus incentives.
- Career advancement opportunities.
- DailyPay.
- No need to pay for tools.
- Employee discount.
- Employee referral bonuses.
- Fleet referral bonuses.
- Medical, dental, and vision insurance benefits.
- PerkSpot access to discounts on products and services, including travel, electronics, and concerts.
- PTO after 180 days.
- Spot bonuses through the internal rewards program.
- Uniforms provided and laundered.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
