Automotive Technician (All Levels)

Merchants Auto - Career Opportunities • Hooksett, NH

9h • Onsite

About The Position

Merchants Auto, the automotive retail and service division of Merchants Fleet, is hiring automotive technicians at all career levels, from entry-level technicians to experienced diagnostic professionals. The team works on a diverse mix of vehicles, supporting retail customers and fleet operations. Technicians focus on repairs, diagnostics, and quality service; the shop does not perform OEM warranty work. The role is based onsite at Merchants Auto’s headquarters in Hooksett, New Hampshire. No relocation assistance is provided. Candidates must be authorized to work permanently in the United States; employment visa sponsorship is unavailable now or in the future.

Responsibilities vary by experience level and may include routine maintenance, vehicle inspections, undercarriage repairs, drivability diagnosis, electrical troubleshooting, and trim repairs. Lead Technicians provide mentorship and daily support. Merchants Auto offers ASE certification and ongoing training support, flexible scheduling options, competitive compensation, generous PTO, comprehensive benefits, and opportunities for career growth within Merchants Auto and Merchants Fleet.

Requirements

• Valid driver's license and clean driving record.
• Ability to safely operate vehicles in shop and road-test environments.
• Strong understanding of vehicle systems, diagnostics, and repair practices.
• Strong communication, problem-solving, and teamwork skills.
• Commitment to quality workmanship and customer satisfaction.
• Basic Technician: Entry-level automotive experience or technical training is preferred; ability to perform routine maintenance and basic vehicle repairs, assist with inspections, undercarriage repairs, and minor electrical work, and willingness to learn and develop technical skills.
• Class C Technician: Minimum 1 year of automotive repair experience; ability to obtain required certifications within one year if not currently certified.
• Class B Technician: Minimum 3 years of automotive repair experience; ability to obtain required certifications within one year if not currently certified.
• Class A Technician: Minimum 5 years of automotive repair experience; ability to obtain required certifications within one year if not currently certified.
• Candidates must be authorized to work in the United States on a permanent basis; employment visa sponsorship is not available.

Nice To Haves

• Class C Technician: ASE Certification or equivalent OEM certification; State Inspection Certification or ability to obtain it.
• Class B Technician: Three ASE Certifications or equivalent OEM certifications; State Inspection Certification or ability to obtain it within a specified timeframe.
• Class A Technician: Seven ASE Certifications or equivalent OEM certifications; Master ASE Certification is strongly preferred; State Inspection Certification or ability to obtain it within a specified timeframe.
• Basic Technician: Entry-level automotive experience or technical training preferred.

Responsibilities

• Perform routine maintenance, including oil changes, brake and fluid services, filter replacement, and tire replacement.
• Diagnose and repair steering, suspension, exhaust, and other undercarriage systems.
• Conduct multipoint inspections for customer and resale vehicles.
• Diagnose and repair drivability concerns on gasoline-powered passenger vehicles and light trucks.
• Use scan tools and diagnostic equipment to identify vehicle issues.
• Perform interior and exterior trim repairs.
• Troubleshoot and repair vehicle electrical systems for Class A and Class B technicians.
• Safely operate vehicles in the shop and in road-test environments.
• Deliver quality workmanship and support customer satisfaction.

Benefits

• Flexible scheduling options
• Competitive compensation
• Generous PTO
• Comprehensive benefits package
• ASE certification and ongoing training support
• Mentorship and daily support from experienced Lead Technicians
• Career growth opportunities within Merchants Auto and the broader Merchants organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed