About The Position

The Technician is an hourly, full-time or part-time position based on the needs of the business. The role is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The Technician is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while consistently meeting guest expectations for time commitments and quality.

Requirements

  • High school diploma or equivalent.
  • Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
  • Current valid driver’s license.
  • Satisfactory Motor Vehicle Report (MVR).

Nice To Haves

  • ASE certification.
  • State Inspection license, where applicable.

Responsibilities

  • Perform basic vehicle diagnostics to identify required repairs.
  • Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
  • Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
  • Assist with general store duties and maintain the store to Monro standards for cleanliness and guest readiness.
  • Perform services in accordance with Monro’s safety standards, including Wheel Torque, oil safety, and compliance procedures.
  • Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and following local traffic and safety laws.
  • Understand and adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
  • Consistently follow all safety standards set forth in training, policies, and procedures.
  • Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
  • Operate, use, and maintain equipment safely and in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
  • Perform other duties as assigned and required.

Benefits

  • Performance-based incentives.
  • Paid vacation and holidays for full-time teammates.
  • Reimbursement for ASE certifications.
  • 401(k) eligibility immediately upon hire.
  • Direct deposit.
  • Employee discounts.
  • Healthcare, vision, and dental coverage for full-time teammates.
  • Employee Access Perks.
  • Career advancement opportunities.
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