Automotive Technician

CarShop US-Penske Automotive GroupConcord Township, PA
Onsite

About The Position

Join CarShop and take your technician career to the next level with a team that values your skill and supports your growth. CarShop is part of Penske Automotive Group and is consistently named to the Glassdoor Best Places to Work List and a Top Workplace by Philly.com, New Jersey, and Pittsburgh Post-Gazette. We want only the best for our customers and our employees!

Requirements

  • 2--5 years of experience required
  • Strong work ethic: reliable and dependable
  • Proven track record of achieving or exceeding performance goals as an Automotive Technician/Mechanic
  • Working knowledge of shop equipment including diagnostic tools, alignment systems, wheel and tire equipment, and A/C equipment
  • Strong communication and customer service skills
  • Team-oriented, flexible, and focused on delivering a high level of customer service
  • Positive, "can-do" attitude
  • Professional appearance and demeanor
  • Ability to multi-task and work in a fast-paced environment
  • Willingness to learn and stay up to date with rapidly changing automotive technology
  • Exceptional customer service skills
  • Excellent communication skills including the ability to listen to customers and determine how to assist them
  • Ability to work well in a team environment
  • Knowledge of automotive systems, tools, and repair processes
  • Outstanding attention to detail with a commitment to quality
  • Ability to use technical reference materials and technical manuals in written and online formats
  • Ability to communicate technical terms to non-technical audience
  • Ability to follow processes to ensure quality and safety
  • Effective time management skills and ability to prioritize
  • High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.

Nice To Haves

  • ASE certification preferred
  • State and Emissions License preferred
  • Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.
  • ASE Certification is preferred

Responsibilities

  • Diagnose and repair vehicle systems including engine, transmission, electrical, steering, suspension, braking, and air conditioning to specification
  • Perform work outlined on repair orders with efficiency and accuracy, in accordance with dealer and manufacturer standards
  • Complete full automotive troubleshooting and testing
  • Propose creative, practical, and cost-effective solutions to problems and process improvements
  • Explain mechanical diagnoses and required repairs in a clear, non-technical manner to service advisors and customers
  • Provide labor and time estimates for additional repairs
  • Ensure vehicles are repaired accurately and kept clean; road test vehicles to ensure quality repair the first time
  • Maintain a clean and organized shop environment

Benefits

  • $50,000 -- $100,000+ earning potential based on experience and efficiency
  • Up to a $5,000 sign-on bonus based on your level of experience
  • Quarterly Technician Incentive Program -- earn more as you produce more
  • Paid vacation
  • 401(k)
  • Comprehensive health benefits
  • Penske Elite Tech Program with additional perks and incentives
  • Strong mentor program for continued growth within the CarShop/Penske team
  • Tuition reimbursement for qualified schools and programs
  • Tool reimbursement program
  • 10-year loyalty bonus program
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