Automotive Technician

CarShop US-Penske Automotive Group•Concord Township, PA

2d•Onsite

About The Position

Join CarShop and take your technician career to the next level with a team that values your skill and supports your growth. CarShop is part of Penske Automotive Group and is consistently named to the Glassdoor Best Places to Work List and a Top Workplace by Philly.com, New Jersey, and Pittsburgh Post-Gazette. We want only the best for our customers and our employees!

Requirements

2--5 years of experience required
Strong work ethic: reliable and dependable
Proven track record of achieving or exceeding performance goals as an Automotive Technician/Mechanic
Working knowledge of shop equipment including diagnostic tools, alignment systems, wheel and tire equipment, and A/C equipment
Strong communication and customer service skills
Team-oriented, flexible, and focused on delivering a high level of customer service
Positive, "can-do" attitude
Professional appearance and demeanor
Ability to multi-task and work in a fast-paced environment
Willingness to learn and stay up to date with rapidly changing automotive technology
Exceptional customer service skills
Excellent communication skills including the ability to listen to customers and determine how to assist them
Ability to work well in a team environment
Knowledge of automotive systems, tools, and repair processes
Outstanding attention to detail with a commitment to quality
Ability to use technical reference materials and technical manuals in written and online formats
Ability to communicate technical terms to non-technical audience
Ability to follow processes to ensure quality and safety
Effective time management skills and ability to prioritize
High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.

Nice To Haves

ASE certification preferred
State and Emissions License preferred
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.
ASE Certification is preferred

Responsibilities

Diagnose and repair vehicle systems including engine, transmission, electrical, steering, suspension, braking, and air conditioning to specification
Perform work outlined on repair orders with efficiency and accuracy, in accordance with dealer and manufacturer standards
Complete full automotive troubleshooting and testing
Propose creative, practical, and cost-effective solutions to problems and process improvements
Explain mechanical diagnoses and required repairs in a clear, non-technical manner to service advisors and customers
Provide labor and time estimates for additional repairs
Ensure vehicles are repaired accurately and kept clean; road test vehicles to ensure quality repair the first time
Maintain a clean and organized shop environment