Automotive Technician Mobile

Ryder•Raleigh, NC
•Onsite

About The Position

Torque by Ryder is hiring a permanent, full-time mobile Automotive Technician to support its fleet of light-duty trucks in Raleigh, North Carolina. The technician performs complex diagnosis, repairs, inspections, and preventive maintenance for non-contractual customers. The role may operate from a mobile maintenance vehicle and travel to customer yards within the assigned region. A work-site service vehicle, fuel card, and company cell phone are provided. The position offers hourly pay of $39.00 based on experience and a $2,000 retention bonus paid quarterly during the first year. The schedule is a flexible 40-hour work week, Tuesday through Saturday, with a 2 p.m. start; weekend premiums apply. Ryder also provides additional training to support career development.

Requirements

  • High school diploma or equivalent preferred.
  • Vocational or professional diploma preferred.
  • At least 4 years of combined classroom training and work experience.
  • Non-commercial driver's license, Class E.
  • State driver's license as required.
  • Ability to understand and adhere to company policies.
  • Ability to build and maintain professional relationships with peers, work groups, customers, and supervisors at all levels of the organization.
  • Ability to work independently and as part of a team.
  • Customer service skills.
  • Strong verbal and written communication skills.
  • Ability to multitask; strong organization and time-management skills.
  • Complete Preventive Maintenance (PM230 and PM298) within 90 days.
  • Complete Brakes-Air (BA220 and BA298) within 90 days.
  • Meet brake mechanics/inspectors requirements under FMCS 396.25.
  • Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
  • Complete Tire & Wheel TW220 within 90 days.
  • Complete CF609 and be A/C trained and qualified (AC220 and AC298) within 180 days.
  • Battery Charge and Check, Warranty.
  • Complete HD electrical DR208 within 90 days.
  • Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
  • Complete a minimum of two OEM online engine courses.
  • Flexibility to work in a fast-paced, dynamic environment.
  • Pass a Ryder drug test, DOT physical, and Ryder road test.
  • Pass a Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
  • May be subject to additional screening, which may include employment and education verification, motor vehicle records checks, a road test, or customer badging or background requirements.

Nice To Haves

  • Valid Commercial Driver License (CDL), Class A.

Responsibilities

  • Perform complex diagnosis, repairs, inspections, and preventive maintenance for non-contractual customers.
  • Perform routine vehicle maintenance, including tune-ups, oil changes, tire changes, fuel-filter changes, fluid checks, alignments, basic suspension replacement, and light and mirror replacements.
  • Diagnose, repair, or replace engines and related components, including alternators, starters, radiators, injectors, transmissions, and other fuel components.
  • Perform hydraulic brake inspections, repairs, and replacements.
  • Operate a mobile maintenance vehicle and travel to customer yards within the assigned region, as needed.
  • Maintain general knowledge and understanding of Torque products and services.
  • Represent Torque/Ryder and establish relationships with customers.
  • Use Salesforce and electronic documentation tools; properly document work orders, customer repair authorizations, and repair notes.
  • Perform environmental duties, including site inspections, site cleanups and disposals, and handling vehicle chemicals, with guidance and direction.
  • Work in accordance with federal, regional, and corporate compliance guidelines.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off.
  • Medical, dental, and vision insurance effective 30 days from hire date.
  • Life insurance and disability insurance options.
  • 401(k) savings plan with Ryder matching contributions.
  • Discount on purchase of Ryder common stock.
  • Employee discounts on automotive services, mobile plans, travel, and hotels.
  • Accredited tech school tuition reimbursement.
  • PPE and uniforms provided at no cost.
  • Paid job training and development.
  • Employee and customer referral bonus program.
  • Fuel card and company cell phone.
  • Work-site service vehicle for mobile technicians.
  • $2,000 retention bonus paid quarterly within the first year.
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