Experienced Automotive Technician

Leeds West Group•Overland Park, KS

11d•Onsite

About The Position

An Automotive Technician performs repair and maintenance work on cars, trucks, and other motor vehicles. The role requires professional integrity, teamwork, extensive automotive knowledge, strong diagnostic and repair skills, effective use of current technology and equipment, and a commitment to quality work, customer service, and business goals. The technician exercises discretion and independent judgment on matters that significantly affect business operations. This position works onsite in a fast-paced automotive retail and repair environment and is full-time, overtime-exempt, and at least 32 hours per week. Business operations run Monday through Saturday and Sunday at various locations; schedules and hours may vary by location and business needs. The role regularly involves long hours and frequent weekend work, with travel of up to 25% between local stores and less than 5% overnight travel unless assigned. The technician reports service issues and safety concerns to the Store Manager or Service Manager and collaborates with store and senior management on business plans and initiatives.

Requirements

At least 18 years of age.
Active, unrestricted driver’s license.
High school diploma or equivalent.
Prior automotive industry knowledge and/or experience.
Legally authorized to work in the United States while employed by Leeds West Groups.
Successful completion of an MVR check and ability to maintain a clean driving record.
Strong integrity, active listening, verbal and written communication, interpersonal, diplomacy, and customer service skills.
Extensive knowledge of the automotive industry and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Strong organizational skills and attention to detail, as well as analytical, decision-making, and problem-solving skills.
Proficiency with computers and software systems, diagnostic equipment (including scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections), and proper use of shop equipment, tools, and fluids.
Ability to adapt to changing automotive technologies, methods, and best practices.
Proficiency in inventory and expense management.
Ability to thrive in a fast-paced sales environment, provide and receive constructive feedback, manage priorities, multitask, and complete objectives with minimal supervision.
Ability to meet consistent attendance expectations.
Ability to perform frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and repetitive motions; lift and carry heavy parts and equipment weighing up to 50 pounds or more; work long hours under tight deadlines; and demonstrate manual dexterity and adequate vision, hearing, and speaking abilities.

Nice To Haves

Completion of an automotive technical training program.
At least one year of related experience.
ASE or other relevant certifications.

Responsibilities

Inspect vehicles comprehensively to identify mechanical, electrical, maintenance, and safety concerns.
Perform repairs and maintenance, including engine, brake, suspension, and other mechanical services.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Perform routine maintenance such as oil changes, tire rotations, fluid flushes, and filter replacements.
Ensure repair and maintenance work meets manufacturer specifications and industry quality and safety standards.
Conduct quality-control checks and test-drive vehicles to verify repairs and identify remaining issues.
Promptly report accidents, additional service needs, or safety concerns to the Store Manager or Service Manager.
Conduct test drives in accordance with company policies, procedures, safety practices, and traffic laws.
Prepare and maintain accurate, thorough inspection records according to company procedures and best practices.
Communicate repair recommendations and estimates to customers and address their questions and concerns.
Provide professional, courteous customer service and timely, accurate automotive services.
Coordinate workflow with management and team members to support efficient service delivery.
Assist and mentor junior technicians and apprentices as needed.
Promote workplace safety, follow OSHA and company policies, and help maintain team compliance with safety practices.
Maintain a clean, organized, and safe work environment.
Stay current on automotive industry trends, technology, and regulatory changes affecting repair and safety.
Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, and budgets.
Support the Store Manager in fostering an inclusive, cohesive team culture focused on employee development, business goals, and customer service.
Perform other duties as assigned.