Automotive Technician Mobile

Ryder•Raleigh, NC

About The Position

Torque by Ryder is hiring a permanent, full-time mobile Automotive Technician to support its fleet of light-duty trucks in Raleigh, North Carolina. The technician performs diagnostics, repairs, inspections, and preventive maintenance for non-contractual customers, and may operate from a mobile maintenance vehicle while traveling to customer yards within the assigned region. A service vehicle, fuel card, and company cell phone are provided. The position offers a flexible 40-hour work week, scheduled Tuesday through Saturday with a 2:00 PM start. Weekend premiums apply. Pay is $39.00 per hour based on experience, with a $2,000 retention bonus paid quarterly during the first year. Ryder provides additional training to help technicians advance their skills.

Requirements

  • High school diploma or equivalent preferred.
  • Vocational or professional diploma preferred.
  • Four or more years of combined classroom training and work experience.
  • Noncommercial driver license, Class E.
  • Valid state driver's license as required.
  • Ability to understand and adhere to company policies.
  • Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Customer service skills.
  • Strong verbal and written communication skills.
  • Ability to multitask; strong organization and time-management skills.
  • Complete Preventive Maintenance PM230 and PM298 within 90 days.
  • Complete Brakes-Air BA220 and BA298 within 90 days.
  • Brake mechanics/inspectors FMCS 396.25 qualification.
  • Complete Hydraulic Brake BH220 and BH298, where appropriate, within 90 days.
  • Complete Tire & Wheel TW220 within 90 days.
  • Complete CF609 and be trained and qualified in A/C AC220 and AC298 within 180 days.
  • Complete Battery Charge and Check, Warranty HD electrical DR208 within 90 days.
  • Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
  • Complete at least two OEM online engine courses.
  • Flexibility to work in a fast-paced, dynamic environment.
  • Pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
  • Able to drive Ryder vehicles.

Nice To Haves

  • Valid Commercial Driver License (CDL), Class A, preferred.

Responsibilities

  • Perform complex diagnosis, repairs, inspections, and preventive maintenance for non-contractual customers.
  • Perform routine vehicle maintenance, including tune-ups, oil and tire changes, fuel filter changes, fluid checks, alignments, basic suspension replacement, and light and mirror replacements.
  • Diagnose, repair, or replace engines and components, including alternators, starters, radiators, injectors, transmissions, and other fuel components.
  • Perform hydraulic brake inspections, repairs, and replacements.
  • Operate a mobile maintenance vehicle and travel to customer yards within the assigned region as needed.
  • Maintain general knowledge and understanding of Torque products and services.
  • Represent Torque/Ryder and establish relationships with customers.
  • Use Salesforce and available electronic documentation tools.
  • Document work orders, customer repair authorizations, and repair notes in Salesforce.
  • Perform environmental duties such as site inspections, site cleanups and disposals, and handling vehicle chemicals, with some guidance and direction.
  • Work in accordance with federal, regional, and corporate compliance guidelines.
  • Perform other duties as assigned.

Benefits

  • Generous paid time off.
  • Medical, dental, and vision insurance effective 30 days from hire date.
  • Life insurance and disability insurance options.
  • 401(k) savings plan with Ryder matching contributions.
  • Discount on purchase of Ryder common stock.
  • Employee discounts on automotive, mobile plans, travel, and hotels.
  • Accredited tech school tuition reimbursement.
  • PPE and uniforms provided at no cost.
  • Paid job training and development.
  • Employee and customer referral bonus program.
  • $2,000 retention bonus paid every quarter within the first year.
  • Fuel card and company cell phone provided.
  • Work-site service vehicle provided for mobile technicians.
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