Career Fair / Open Interviews

Henley VIOC•Escondido, CA
•Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is looking for friendly, motivated team players and leaders to join their award-winning team. They offer an award-winning training program that can lead to career advancement from entry-level technician to service center manager. They welcome all types of talent, regardless of background or experience, including recent high-school graduates, seasoned professionals, and veterans transitioning back into civilian life. This role involves performing essential vehicle maintenance services, providing exceptional customer service, and maintaining a safe and organized work environment. The company participates in the E-Verify program and is an Equal Opportunity Employer.

Requirements

  • Basic computer knowledge/aptitude
  • Attention to detail and ability to follow instructions.
  • Excellent problem-solving skills
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Able to learn and follow the VIOC SuperPro process for all services.
  • Achieve SuperPro certification.
  • Must have reliable transportation.

Responsibilities

  • Provide exceptional customer service and address any concerns or questions.
  • Perform oil changes, filter replacements, and lubrication services for vehicles.
  • Inspect vehicles for any potential issues or areas that require attention.
  • Conduct basic maintenance tasks such as tire rotations and fluid level checks.
  • Keep track of inventory and ensure all supplies are readily available.
  • Maintain a clean and organized work environment.
  • Follow safety protocols and guidelines to ensure a safe working environment.
  • Inspect and replace car lights and wipers.
  • Check fluid levels and add fluids to vehicle when necessary.
  • Inspect/replace engine air filter and cabin air filter.
  • Add oil to engine in the proper amount based on specifications of vehicle make/model.
  • Remove/rotate/lift/reinstall tires for tire rotation service.
  • Lubricate necessary components of the chassis/driveline.
  • Perform additional services on cooling systems and transmissions.
  • Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
  • Move from bay to bay to perform services on multiple vehicles.
  • Ascend/descend stairs/catwalks/stepstools to retrieve vehicle parts or perform services.
  • Work for extended periods of time with arms above head when performing services underneath the vehicle on a catwalk.
  • Constantly position self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
  • Move/transport items up to approximately 50 pounds.
  • Work with tools to perform duties in tight sometimes hard to reach areas.
  • Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.

Benefits

  • Award-winning training program
  • Paid on-the-job training
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