Experience Automotive Technician LHM Ford Lakewood

Asbury Automotive GroupLakewood, CO
$65,000 - $100,000Onsite

About The Position

Larry H. Miller Ford Lakewood, now a subsidiary of Asbury Automotive, is seeking an experienced Automotive Technician to join their team. This is presented as a career opportunity with extensive advancement potential within a Fortune 500 company that operates over 170 locations and 31 brands. Technicians with relevant certifications and experience may be eligible for a $10,000 sign-on bonus. The company emphasizes a culture where employees are appreciated and involved in their careers, with a strong history of providing growth opportunities.

Requirements

  • High school diploma or the equivalent.
  • 1+ years of progressive experience in automotive service.
  • Valid driver's license and MVR record within company policy requirements.
  • Applicable factory training credentials.
  • Basic ability to read and write.
  • Ability to effectively convey information to others.
  • Apply active listening by taking the time to understand the points being made by employees and customers.
  • Be aware of others’ reactions and understand why they react as they do.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Repair machines or systems using the needed tools.
  • Determine causes of operating errors and decide what to do about them.
  • Conduct tests and inspections of products, services, or processes to evaluate quality or performance.
  • Handle complaints, settle disputes, resolve grievances and conflicts, and negotiate with others.
  • Knowledge of Microsoft Office products is required.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Ability to understand written sentences and paragraphs in work-related documents.
  • Knowledge of principles and processes for providing customer and personal services.
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • General knowledge of proper procedures and safety measures for handling items that may contain hazardous materials.
  • Ability to adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events.
  • Concentrate on a task over a period of time without being distracted.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Maintain confidentiality, remain open to others’ ideas, and exhibit willingness to try new things.
  • Motivate, develop, and direct people as they work, identifying the best people for the job.
  • Exhibit ethical leadership and followership behaviors that promote Larry H. Miller Automotive Group’s standards and result in a cohesive and effective team.
  • Understand and adhere to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies, or business partners.
  • Provide excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness, and cost-effectiveness.
  • Represent Larry H. Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest while complying with company standards and business ethics.
  • Clearly identify and professionally express issues in positive or negative situations.
  • Prioritize and plan work activities and use time effectively.
  • Demonstrate accuracy and thoroughness and monitor your work to ensure quality.
  • Maintain consistent, punctual attendance at work; follow instructions; respond to management direction and solicit feedback to improve performance.
  • Integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team.
  • Observe safety and security procedures and use equipment and materials properly.

Nice To Haves

  • ASE certification
  • Local state safety inspection and emissions license
  • Knowledge of Larry H. Miller Dealerships’ current company management systems is desirable.

Responsibilities

  • Repair vehicles using appropriate tools, technologies, and procedures to restore them to proper working conditions.
  • Seek ways to improve business operation efficiencies and customer service.
  • Act as a teacher to support the efforts of other employees.
  • Ensure maximum production and customer service.
  • Perform all repairs utilizing appropriate tools, procedures, and operations.
  • Follow policies and procedures as per the specific manufacturer's manual.
  • Disassemble and assess any supplemental needs, labor, and parts, and communicate with Shop Foreman, Assistant Service Manager, or Service Advisors.
  • Perform quality repairs at all times and notify management of any substandard processes, parts, or procedures.
  • Communicate with personnel regarding any issue which may cause a repair delay to a vehicle.
  • Maintain employee, customer, and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.
  • Complete and maintain all Larry H. Miller Dealerships’ required training.
  • Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
  • Maintain ability to handle job stress and effective interaction with others in the workplace.
  • Perform all other job duties as requested by management.
  • Use dealership software such as CDK, Xtime, Wi-advisor, Auto.live, Rapid recon, and others as required by management.
  • Operate with integrity and demand the highest ethical standards.
  • Maintain composure within and outside the workplace when interacting or representing Larry H. Miller Dealerships.
  • Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.

Benefits

  • Semi-Monthly Pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term disability plans
  • Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities
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