Automotive Technician Supervisor

Carvana•Rocklin, CA

7d•$23 - $30

About The Position

The Line Lead is a front-line supervisor who directly manages and develops a team of hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees safe movement of vehicles through the center, production and quality goals, inventory repair decisions, associate training and performance, and compliance with systems, policies, procedures, and safety standards. The supervisor partners with the Inspection Center General Manager to determine whether vehicles should be repaired or rejected based on repair costs and vehicle quality.

Requirements

High school diploma or GED equivalent.
Experience using computers.
At least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently, with most lifting from knee to shoulder height and some lifting from other levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to work in conditions that may be cold, hot, noisy, or wet, and may include fumes or odors from vehicle maintenance.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively.
Ability to communicate and interact professionally and courteously with others, both verbally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and weekends, and to work variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee the assigned team's day-to-day activities; identify strengths, weaknesses, and improvement opportunities.
Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
Create a positive work environment that promotes communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflicts among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects in incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject vehicles based on estimated repair costs and overall vehicle quality.
Train production associates to use Quality Control standards and complete repairs effectively and efficiently the first time.
Complete repairs effectively and efficiently to minimize rework, re-checks, and production delays.
Work conscientiously to reduce the risk of injury from spills and other preventable hazardous conditions.
Manage multiple associates, including employee development and performance management.