Automotive technician B

AAA-The Auto Club Group•Charlotte, NC

10d•$40,000 - $85,000•Onsite

About The Position

As an Automotive Technician B, you’ll perform a variety of vehicle repairs and maintenance services, including brakes, suspension, diagnostics, and routine inspections. This hands-on role requires strong mechanical aptitude, attention to detail, and the ability to troubleshoot and repair vehicles efficiently. Working as part of a team, you’ll help ensure customers receive safe, reliable vehicles and high-quality service. This position offers opportunities to develop technical skills, work with evolving automotive technology, and grow your career in a fast-paced environment.

Requirements

High School diploma, GED, and/or technical school graduate/certification
Must possess a valid driver’s license
3 years minimum experience repairing vehicles at a dealership or automotive center.
Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety of basic to complex repairs and maintenance of automobile and truck vehicles.
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance, as well as the need to maintain a clean, safe, and organized work area.
Ability to consistently provide exceptional customer service and improve customer service score
Ability to prioritize and deliver work on time.
Ability and basic leadership skills to mentor and train lower-level Technicians to help them be successful.

Nice To Haves

ASE certifications (or their equivalent): A4-Suspension & Steering, A5-Brakes, plus 2 other ASE certifications
State inspection certificate, where applicable
AC 609 Certification
Must have own tools appropriate for their skill level for use in the Center.

Responsibilities

In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained.
Oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc. are expected to be learned and performed.
Work with, and train lower level technicians.
Drives vehicles into service bay, prepares them for and completes digital vehicle inspection.
Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.
Maintains cleanliness of shop and work areas, performs other duties as necessary.

Benefits

PTO, paid sick leave
Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
Paid Time Off (PTO)
10 company-paid holidays annually
1 mental health day
2 floating holidays
1 volunteer day
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance (up to $5,250 annually; 80% covered by ACG).
Professional certification support with 100% reimbursement for eligible programs.
Opportunities for career development and advancement.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.