Automotive Technical Editor III

AutoZone • Elk Grove, CA

2h • Hybrid

About The Position

This position is for a highly motivated and detail-oriented individual with strong automotive knowledge and/or background. The primary responsibilities include editing and classifying automotive content, ensuring data quality, and providing technical support. ALLDATA® is the industry’s #1 choice for unedited original equipment manufacturer (OEM) automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on them for access to the OEM-accurate information and procedures needed for safe and accurate repairs. More than 400,000 technicians trust ALLDATA’s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of its parent company, AutoZone, ALLDATA is an employer of choice for those passionate about working for a leader in the automotive software industry.

Requirements

• High School Diploma or equivalent
• Strong understanding of automotive technology
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and computer skills
• Ability to learn new software and adapt to changing priorities
• Strong problem-solving, organizational, and time-management skills
• Ability to work independently and as part of a team

Responsibilities

• Content Editing & Classification: Edit and categorize automotive information according to company standards
• Quality Control: Conduct thorough quality checks on all content
• Documentation: Create, review, and update technical documentation
• Software Proficiency: Utilize ALLDATA's proprietary software for content processing, task management, and project workflow
• Technical Support: Research and answer technical questions related to automotive systems and ALLDATA products
• Teamwork: Collaborate effectively within a team environment and participate in various projects
• Customer Service: Assist internal and external customers with inquiries and support
• Communication: Maintain clear and concise communication (written and verbal)

Benefits

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an AutoZone in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth
• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees