Automotive Supervisor

Carvana•Rio Linda, CA
•Onsite

About The Position

The Line Lead, Cosmetic is a front-line supervisor who directly manages and develops hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees vehicle movement for repairs, inventory quality decisions, daily production, associate training and performance, and safe adherence to procedures. The position is not eligible for visa sponsorship.

Requirements

  • High school diploma or GED equivalent.
  • Experience using computers.
  • Must be at least 18 years of age.
  • Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
  • Demonstrated understanding of current reconditioning processes and lean principles.
  • Valid unrestricted driver’s license and a clean driving record for the past three years.
  • Ability to lift up to 60 pounds independently, with most lifting from knee to shoulder height and other lifting from various levels.
  • Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
  • Ability to work in conditions that may be cold, hot, noisy, wet, or contain vehicle-maintenance fumes or odors.
  • Ability to use safety equipment, including potentially a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
  • Ability to maintain high-volume, high-quality work in a fast-paced environment.
  • Ability to delegate tasks effectively.
  • Ability to communicate and interact professionally and courteously with others, both verbally and in writing.
  • Ability to multitask and prioritize effectively.
  • Ability to resolve complex issues with guidance from others.
  • Ability to work overtime, weekends, and variable schedules as necessary.

Responsibilities

  • Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
  • Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
  • Oversee assigned team activities, identify strengths and development opportunities, and determine appropriate improvement steps.
  • Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
  • Create a work environment that encourages positive communication, team cohesion, and adherence to Carvana’s values.
  • Communicate expectations, performance measures, and goals clearly to team members.
  • Prevent and resolve conflict among team members.
  • Monitor adherence to systems, policies, procedures, and performance standards.
  • Review and approve identified mechanical and physical defects in incoming inventory.
  • Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
  • Train production associates to apply Quality Control standards and complete repairs effectively and efficiently the first time.
  • Complete repairs effectively and efficiently the first time to minimize rework and production delays.
  • Work to reduce the risk of injury from spills and other preventable hazards in the shop.
  • Manage multiple associates, including their development and performance.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Perks including student loan payments, vehicle discounts, and benefits for pets.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand skills and share knowledge across the organization.
  • Promotions from within and opportunities for varied and rapid career development.
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