Automotive Services Mechanic I

The Dollywood Company•Pigeon Forge, TN

1d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an Automotive Service Mechanic I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Automotive Service Mechanic I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Automotive Service Mechanic I Position is responsible for servicing and repairing automobiles, buses, trucks and other motorized equipment to include preventive maintenance and component repair or overhaul. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Must be at least 18 years of age
Completion of a standard high school, trade or vocational school course(s); or any equivalent combination of experience and training
2 years' experience in the diagnosis, repair, and maintenance of automobiles
Must be proficient in all areas of automotive repair
Working knowledge of the occupational hazards and safety precautions of the trade
Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must have professional appearance with good personal hygiene
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must be able to communicate effectively with Guests and Hosts using approved communication methods
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals
Able to perform these operations using units of the Metric system in weight measurement, volume, and distance
Able to use hand tools and power tools such as electric drill, drill press, side grinder, porta-band, reciprocating saw, electric hoist, chain saw, band saw, jig saw, torque wrench, and impact wrench
Must possess strong safety sensitivity and ability to work with many different types of mechanical devices

Nice To Haves

ASE Certification preferred

Responsibilities

Provide preventive maintenance such as checking the fuel injection pumps, electrical systems, brakes and changing the oil to avoid breakdown
Perform daily, weekly, monthly, semi-annual and annual inspections and preventive maintenance on vehicles with oversight from Automotive Service Technician II or III
Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
Lubricate equipment in accordance with established procedures and charts; checks and changes oil, oil filters and air filters, fuels and services buses and other vehicles; replaces hoses, belts, water pumps, batteries and similar equipment and parts
Check wiper blades and other safety equipment; check radiators and batteries, check water and antifreeze levels; check air in tires and adjusts pressure; repair flat tires and change tires as necessary
Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas
Perform diversified electrical work on all automotive and related equipment, such as servicing, installing batteries and terminals, repairing and adjusting lights, and repairing generators and starters
Respond to routine and emergency calls for repairs and service
Assist the Automotive Service Technician(s) II or III in performing moderate to complex overhaul and repair work on engines, transmissions, drive unit, brakes, suspension systems, hydraulic systems, fuel systems, cooling systems, alternators, electrical systems, instrumentations and other necessary power equipment
Troubleshoot by referring to technical manuals and technical library while utilizing a systematic approach
Maintain records of work performed and the need for future servicing. Inputs in log books; completion of inspections, corrective action, and/or repairs made and lists applicable parts used
Use a variety of testing equipment such as ammeters, voltmeters and gauges to determine malfunctions and the need for repair
Test drive or evaluate the performance of the vehicle or equipment after it has been serviced to determine that it functions at its optimum level
Learn and actively participates in Environmental, Health & Safety responsibilities by following established Dollywood policy, procedures, training and team member involvement activities
Consistently practice safe work habits including, but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations
Keep all records up to date and current in an accessible, organized fashion (i.e. Logbooks, Inspection Forms, etc.)
Update job knowledge by participating in educational opportunities; reading technical publications
Assist in maintaining inventory of spare parts, hardware, and tools
Keep vehicles presentable by washing and polishing exterior; vacuuming and polishing interior, and painting
Clean maintenance shop, including but not limited to stations, equipment, and tools