Automotive Service Writer - Benefits - Towne Chrysler/Dodge/Jeep/Ram
Towne Automotive•Hamburg, NY
•Onsite
About The Position
The Service Advisor is responsible for scheduling service work and selling additional needed service to customers. Primary objectives include assuring customer satisfaction and retention, and assuring vehicles are fixed the first visit.
Requirements
- High School diploma or (GED)
- 5+ years of customer service experience required
- Strong telephone and Communication Skills
- Sales Ability, Knowledge of Automotive Terminology
- Strong knowledge of computers and good keyboarding skills
- Able to work in a fast paced team environment with a wide variety of people
- Valid NYS Drivers License and clean driving record
Nice To Haves
- Previous service writer experience preferred
- Dealership / Advisor experience preferred
Responsibilities
- Promptly and courteously greet customers
- Maintain dealership goals of technician efficiency and status of repair orders as defined by management.
- Maintain training requirements
Benefits
- Competitive Pay
- Various pay plans
- Medical
- Dental
- Vision
- 401k
- PTO
- Opportunity for Growth
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
