Automotive Service Writer
Dave Wright Nissan Subaru•Hiawatha, IA
•Onsite
About The Position
Dave Wright Nissan Subaru is seeking an Automotive Service Writer to be the interface between the customer and the technician for vehicle repairs. This role involves greeting customers, scheduling appointments, completing necessary paperwork, keeping customers updated on repair statuses, explaining needed repairs, relaying information to technicians, and following up on detailed tasks. The position requires strong communication and problem-solving skills to ensure seamless operations and customer satisfaction.
Requirements
- Comfortable using a tablet device
- Dependable
- Passion to help people
- Growth minded
- Organizational skills
- Excellent listening and communication skills
- Dynamic problem-solving abilities
- Ability to meet and exceed performance goals
- Valid driver’s license
Responsibilities
- Be the interface between the customer and the technician for vehicle repairs
- Greet customers
- Schedule appointments
- Complete all necessary paperwork in regards to automotive repairs
- Keep the customer updated on the status of repairs and explain any repairs needed on their vehicle
- Relay all pertinent information to the technician for completion of the work
- Follow up on detail oriented tasks
- Communicate with guests, management, and other departments to solve problems
Benefits
- Excellent compensation structure
- Health, dental, vision, and life insurance
- Paid holidays, paid vacation, paid sick days
- 401k profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
