Automotive Service Technician

Doug Smith Chrysler Dodge Jeep Ram American Fork•American Fork, UT

33d•Onsite

About The Position

Doug Smith Chrysler Jeep Dodge Ram is a trusted, family-owned dealership proudly serving the American Fork community for over 40 years. We’re committed to providing exceptional customer service and building lasting relationships through honesty, transparency, and teamwork. Our employees are the heart of our success, and we strive to create a positive, growth-oriented workplace where every team member can thrive. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

2 to 3 years of automotive experience preferred
Communication skills, patience, creativity, eye for detail
General mechanical skills
Basic computer skills

Nice To Haves

Factory Training is preferred but not required
Self-motivated to be a productive technician
Brand-specific training/certification is preferred but not required.
Safety and Emissions certification preferred but not required

Responsibilities

Address the customer's primary concern
Properly document the cause and the correction in our DMS
Perform the work on each repair order efficiently and follow the dealerships, State of Utah, and factory standards.
Perform a quality Multi-Point Inspection and record all results within the ASR Program.
Ability to communicate with the Service Advisors and Parts Advisors
Notify the Service Advisor immediately of any outlying issues that may take longer than promised
Keep your workspace clean and clutter-free
Complete all your Factory Web Training promptly and stay current with all training
Respect the customer's vehicle, keep it clean, and clean up any mess made during repairs.
Understand all Factory warranties Policy and Procedures