Automotive Service Technician

Steve Padgetts Honda of Lake Murray•Irmo, SC

27d•Onsite

About The Position

Steve Padgetts Honda of Lake Murray is committed to delivering excellent automotive service with a focus on customer satisfaction and professional growth. We offer a supportive work environment and comprehensive benefits for our team members.

Requirements

Experience in warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
Proven ability to meet or exceed performance goals.
Excellent communication and customer service skills.
Professional appearance and strong work ethic.
Positive attitude with high energy and motivation.
Ability to read and understand technical instructions and documentation.
Good judgment and problem-solving skills.
Valid state driver's license with a clean driving record.
High school diploma or equivalent required.
ASE certification demonstrating technical aptitude.

Nice To Haves

Technical or trade school degree is preferred.

Responsibilities

Use advanced diagnostic tools to troubleshoot customer vehicle concerns accurately.
Provide courteous and professional service to all customers encountered.
Assist in greeting customers at the Service Drive when needed.
Stay current with technical publications, Service Comm, and Asist terminal operations.
Deliver safe and high-quality vehicle repairs the first time.
Resolve all original customer concerns before addressing additional service needs.
Inspect vehicles for maintenance and repair opportunities based on factory and local recommendations.
Ensure vehicles are returned to customers clean or cleaner than when received.
Participate in factory and in-house training programs to improve skills.
Complete all required paperwork accurately and attach necessary shop forms.
Perform additional duties as assigned by management.
Maintain punctuality, dress code compliance, and professionalism at all times.