Ford Master Certified Automotive Service Technician

Hutchinson Ford of Forsyth•Forsyth, GA

2d•Onsite

About The Position

Our business is growing, and we are seeking individuals to join our dynamic team. We are looking for Ford Master Certified Technicians to address our growing business and Fleet Service needs. This role involves performing work as outlined on repair orders with efficiency and accuracy, diagnosing malfunctions, and performing repairs according to dealership and factory standards. The technician will also communicate with the parts department, examine vehicles for additional service needs, and document all work performed. Participation in manufacturer-sponsored training and keeping abreast of technical bulletins is expected. The role may also involve supervising apprentice technicians and inspecting newly delivered vehicles. Ensuring customer satisfaction by keeping vehicles clean and reporting any issues promptly is crucial. Maintaining dealership-owned tools and manuals, adhering to safety and environmental regulations, and ensuring reliable attendance are also key aspects of this position.

Requirements

Must be a Ford Certified Master Technician
Team oriented, flexible and focused on maintaining a high level of customer service
Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment
Valid Driver’s License
Criminal Background Check
Pre-employment Drug Screen
18 years or Older

Responsibilities

Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of any malfunction and performs repair.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises work of any apprentice technicians as assigned.
Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions.
Installs optional equipment specified by the customer or dealer.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers' cars are kept clean.
Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals.
Returns them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Reliable attendance at scheduled shifts.