Automotive Service Technician

Bedford CDJR•Bedford Hills, NY

1d•Onsite

About The Position

Automotive Service Technician Job Description About Bedford CDJR Bedford CDJR is a leading automotive service provider committed to delivering exceptional customer service and quality vehicle maintenance. We value professionalism, skill development, and a supportive work environment. Job Details Salary: $40,000 to $150,000 per year Job Type: Full Time Location: Bedford Hills, NY 15522 Position Overview As an Automotive Service Technician, you will play a critical role in maintaining high customer satisfaction through expert diagnosis, repair, and maintenance of vehicles. Your work habits and ethics directly impact customer experience and company success.

Requirements

Experience in warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
Proven ability to meet or exceed performance goals.
Excellent communication and customer service skills.
Professional appearance and strong work ethic.
Positive attitude with high energy.
Ability to read, comprehend instructions, and exercise sound judgment.
Valid state driver's license with a good driving record.
High school diploma or equivalent required.
ASE certification or demonstrated technical aptitude required.

Nice To Haves

Technical or trade school degree preferred.

Responsibilities

Accurately troubleshoot customer vehicle concerns using the latest technical and administrative tools.
Demonstrate courtesy and professionalism to every customer.
Assist as a secondary customer greeter in the Service Drive area to ensure all customers are acknowledged promptly.
Stay current with technical publications, Service Comm updates, and Asist terminal operations.
Perform vehicle services safely and correctly the first time.
Address original customer concerns before discussing additional service opportunities.
Inspect vehicles for potential additional service needs in line with local and factory recommendations.
Ensure vehicles are returned to customers clean or cleaner than when received.
Participate in factory and in-house training programs to maintain and enhance skills.
Complete all service paperwork accurately and attach necessary shop forms to repair orders.
Perform additional duties assigned by the Service Manager, Assistant Service Manager, or Group Leader.
Maintain punctuality, report ready to work, and wear a clean company uniform.