MASTER CERTIFIED Automotive Service Technician

Lakeland Automall • Lakeland, FL

25d

About The Position

Lakeland Automall is seeking experienced Automotive Service Technicians to diagnose, service, maintain, and repair vehicles according to manufacturer specifications and dealership standards for quality and customer satisfaction. The role requires strong diagnostic ability, attention to detail, and a commitment to completing work correctly. Experienced Ford Master Certified Automotive Technicians may earn a hiring bonus of up to $5,000.

Technicians conduct inspections and repairs across vehicle systems, perform routine maintenance, document their work, and communicate concerns and recommendations to customers, service advisors, and other technicians. They are expected to follow safety procedures and manufacturer guidelines, keep their work area clean and organized, stay current with automotive technology and repair requirements, and contribute to a positive team environment. Lakeland Automall describes itself as a community-rooted organization serving Lakeland for more than 70 years and offers opportunities to grow with its expanding automotive organization.

Requirements

• Completion of a post-secondary training program in Automotive Service Technology.
• ASE certification.
• High school diploma or GED.
• At least 6 months of professional automotive or relevant experience.
• Valid driver's license with an acceptable driving record.
• Must meet all company requirements for employment.
• Strong diagnostic, mechanical, and problem-solving skills.
• Strong customer service and communication skills.
• Ability to explain automotive concerns, recommended repairs, and completed work clearly.
• Ability to use automotive diagnostic equipment, service tools, technical manuals, and repair information systems.
• Ability to stand, walk, stoop, bend, and reach for extended periods and work in a physically demanding environment.
• Commitment to quality, safety, accuracy, and customer satisfaction.

Nice To Haves

• Associate degree in Automotive Service Technology or a related field.
• SAE certification.

Responsibilities

• Diagnose and investigate malfunction codes and vehicle concerns using integrated diagnostic systems, specialized tools, and technical expertise.
• Inspect vehicles and identify mechanical, electrical, and other system issues.
• Establish and follow service protocols for repair-status tracking, technical manuals, diagnostic charts, and consistent service practices.
• Use checklists to examine engine and drivetrain, air conditioning and climate-control, transmission, brake, electrical and diagnostic, and steering and suspension systems.
• Perform routine maintenance, including fluid checks, tire rotations, brake pad replacement, oil changes, and preventative maintenance.
• Complete repairs according to manufacturer specifications and dealership standards.
• Perform video inspections and clearly communicate their findings.
• Document inspections, diagnoses, repairs, and recommended services accurately.
• Communicate repair concerns and recommendations to customers, service advisors, and other technicians.
• Maintain a clean, organized, and safe work environment.
• Follow dealership safety procedures, manufacturer guidelines, and applicable industry standards.
• Keep current with automotive technology, diagnostic equipment, repair procedures, and manufacturer requirements.
• Contribute to a positive team environment and support customer satisfaction and repeat business.

Benefits

• Hiring bonus of up to $5,000 for Ford Master Certified Automotive Technicians.
• Competitive wages.
• Paid time off.
• Health insurance benefits.
• 401(k) retirement program with company match.
• Opportunity to grow with a continually expanding automotive organization.
• Opportunity to build a long-term career with a company that has been part of the Lakeland community for more than 70 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED