Automotive Service Technician

LaFontaine Ford of Lansing•Lansing, MI

19d•Onsite

About The Position

Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This role is ideal for Technicians, Trainees, and Apprentices seeking a tiered pay plan, longevity bonus program, on-the-job training, and more. The dealership is recognized as the highest paying in the state.

Requirements

Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
High School Diploma or GED.
Michigan Mechanic Certification.
Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
Work evening, weekend and holiday work hours as required.

Nice To Haves

Technicians, Trainees and Apprentices are welcome.
State and/or A.S.E. Certifications.
The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
The employee is occasionally required to walk, sit, and talk or hear.
The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.

Responsibilities

Receive repair orders from dispatcher and take to stall area.
Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
Diagnose the cause of any malfunction and perform repair as authorized.
Communicate with the Parts Department to obtain the needed parts.
Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
Document work performed.
Road-test vehicles to ensure repair has addressed the customer complaint.
Quality check work performed.
Attend training classes.
Keep abreast of factory technical bulletins.
Ensure that customers’ vehicles are kept clean.
Administer safety and housekeeping policies and procedures.
Understand and follow federal, state, and local regulations, governing service repair work.

Benefits

Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
Technician Longevity Bonus Program
Warranty Book Time x 1.5
4-Day Work Week
Monthly Technician Hours Turned Contest
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay