Experienced Automotive Service Technician/Mechanic
About The Position
Swickard Auto Group is hiring an experienced flat-rate Automotive Service Technician/Mechanic for Mercedes-Benz of Palo Alto in Palo Alto, California. The technician will diagnose, inspect, and repair Mercedes-Benz vehicles across a broad range of systems, using OEM procedures and diagnostic platforms. The role suits a technician with dealership experience, strong diagnostic skills, and a high standard of repair quality. Mercedes-Benz or other European luxury brand experience is preferred; technicians with transferable European-platform skills may receive support to develop Mercedes-Benz expertise and certifications. The position offers a flat-rate pay range of $37–$60 per hour, with rate based on experience, certifications, and diagnostic depth. Mercedes-Benz manufacturer training and certification support are paid, and factory certifications and tenure can increase the rate over time. The shop is described as a state-of-the-art facility equipped with current Mercedes-Benz diagnostic tools and technology. Swickard also describes career paths into senior technician, shop foreman, and service management roles.
Requirements
- At least 2 years of dealership technician experience.
- Strong diagnostic foundation and ability to work methodically and accurately through complex, multi-system problems.
- Mercedes-Benz or European luxury brand experience is strongly preferred; relevant brands include BMW, Audi, Porsche, Volvo, and Land Rover.
- Physically capable of performing the demands of the role throughout the shift.
- Valid driver's license and clean driving record.
Nice To Haves
- XENTRY or STAR diagnostic platform experience, or proficiency with equivalent European diagnostic tools.
- ASE certifications.
- Mercedes-Benz factory certifications.
- Low comeback rate and a strong personal quality standard.
- Mercedes-Benz or European luxury brand experience.
Responsibilities
- Diagnose and repair Mercedes-Benz vehicles across engine, transmission, brake, electrical, suspension, HVAC, ADAS, and other systems using XENTRY, STAR, and OEM diagnostic procedures.
- Perform multi-point inspections and develop accurate repair plans; communicate findings clearly to service advisors to support guest authorization.
- Complete repairs to Mercedes-Benz factory specifications with speed and accuracy, without shortcuts.
- Complete repair orders accurately, documenting work performed, diagnostic findings, and parts used.
- Stay current on Mercedes-Benz technical service bulletins, software updates, and evolving repair procedures.
- Perform test drives to validate diagnostic conclusions and confirm repair quality before returning vehicles.
- Maintain a clean, organized, and safe workstation.
- Contribute to a shop culture centered on diagnostic excellence, quality craftsmanship, and professionalism.
Benefits
- Paid Mercedes-Benz manufacturer training and certification support.
- Medical, dental, and vision insurance.
- Life insurance and supplemental coverage options.
- Paid time off and paid holidays.
- Employee vehicle purchase and service discounts.
- Progressive pay plan, with Mercedes-Benz factory certifications and tenure increasing the rate over time.
- Career path opportunities into senior technician, shop foreman, and service management roles.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
