Automotive Service Technician - A Level

Hilbish FordKannapolis, NC
Onsite

About The Position

Hilbish Ford is seeking a highly skilled, “A” Level Automotive Service Technician to join their top-performing service team. This role is reserved for an experienced professional who consistently delivers precision diagnostics, high-quality repairs, and exceptional service. As an A-Level Technician at Hilbish Ford, you will work with cutting-edge Ford technology in a fast-paced, team-oriented environment where your expertise is respected and rewarded. The company is looking for a technician who takes pride in their craft, thrives on solving complex mechanical challenges, and is committed to maintaining the highest standards of safety, efficiency, and customer satisfaction.

Requirements

  • Proven experience as an A-Level Automotive Technician
  • Advanced knowledge of automotive systems, diagnostics, and complex repairs
  • Ability to operate and interpret electronic diagnostic equipment
  • Strong problem-solving skills and attention to detail
  • Excellent communication skills and a customer-first mindset
  • Proficiency with computer systems and service software
  • Valid driver’s license with a clean driving record
  • Ability to pass pre-employment background screening

Nice To Haves

  • Ford experience

Responsibilities

  • Diagnose and perform complex mechanical and electrical repairs in accordance with Ford and dealership standards
  • Accurately document work performed on repair orders with efficiency and attention to detail
  • Test drive vehicles and utilize advanced diagnostic tools and special service equipment
  • Inspect, diagnose, maintain, and repair all major automotive systems
  • Collaborate directly with Service Advisors to clearly communicate vehicle conditions and recommended repairs
  • Provide accurate estimates for additional services when needed
  • Perform warranty repairs in strict compliance with manufacturer specifications
  • Maintain a clean, organized, and safety-conscious work environment
  • Support team success by assisting with additional duties as assigned

Benefits

  • Competitive Pay
  • Health Insurance
  • PTO
  • 401(K)
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